52 Survey Results: Survey Questions and Responses Volunteers are often needed for events such as open houses and lectures. They are recruited via email to a library-wide list. Overtime/comp time is often approved for after-hours activities, but events that take place during the day only require supervisory approval. We ask for volunteers from across the staff after making sure that all unit heads are aware and approve. We have only one event in fall semester where we ask for volunteers to staff a freshman welcome night of games and pizza. Anyone can volunteer. We make an “ask” and then each person is responsible for getting their supervisor’s approval. We promise reserved seating at events for staff who volunteer. And we write thank you letters to any staff who volunteered and cc: their supervisors. We send emails and reminders, calling for team support for events from all across the library. Occasionally, we will approach individuals directly. Supervisor support for staff to work events is expected by the administration. We send requests for staff volunteers through email. In these emails we indicate if they wish to volunteer, they must seek approval from their supervisor and these hours must fit within their total hours work (no overtime). If there are any issues, our outreach coordinator handles those more difficult individual circumstances. We typically send out a call for volunteers per event. Staff must check with their supervisor, but we generally enjoy positive support from library administration. It is typical for faculty librarians to include their outreach activities in their annual evaluations. 20. In a typical calendar year, how frequently does your library experience the following challenges in staffing outreach events? Select one choice per row. N=55 Challenges Never 1X 2X 3X 4X 5X 6X or more N Difficulty soliciting volunteers and/or library staff to work at activities 16 10 14 8 1 0 5 54 Difficulty staffing activities on evenings/weekends 11 16 10 9 3 1 4 54 Staffing outreach is viewed as only a “public services” job 34 4 6 3 3 1 3 54 Library staff or volunteers for outreach activities cancel at the last minute 27 10 8 3 3 1 1 53 Library staff do not have time to participate in outreach activities 17 7 7 8 3 3 7 52 Staffing outreach activities is not valued on performance evaluations 33 7 6 1 0 0 4 51 Library managers do not support their staff’s participation in outreach activities 34 9 2 3 2 0 1 51 Library student workers are not available to staff outreach 28 7 5 4 2 0 3 49 Library student worker budgets are insufficient to cover outreach staffing 37 3 4 0 0 3 1 48 Other challenge(s) 6 1 0 1 0 0 2 10 Total responses 52 35 33 20 12 6 13 55
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