Introduction
to
National
Archives
and
Records
Administration
Module
5 Page
5
•
Customers
may
gain
access
to
our
records
through:
published
guides
and
other
finding
aids,
online
databases,
and
consultation
with
reference
staff
(e.g.,
ARC)
•
Reference
services
are
available
throughout
all
NARA
locations.
These
services
include
onsite
reference
services,
digitization
of
holdings,
AAD
resources,
Presidential
Libraries,
FOIA,
declassification,
access
through
FRCs,
public
programs
and
exhibits,
educational
outreach
programs,
and
special
events.
•
The
ERA
program
is
a
strategic
initiative
by
NARA
to
preserve
and
provide
long-
access
to
the
electronic
records
of
the
U.S.
Government.
The
ERA
is
moving
certain
NARA
business
processes
from
primarily
a
paper-
based
process
to
an
online
process.
80 · Representative Documents: Orientation Programs
National Archives and Records Administration
Introduction to National Archives and Records Administration, Module 5: Course Summary