92
·
Representative
Documents:
User
Experience
Planning
and
Organization
Duke
U
niver
s
ity
Sharpening
Our
Vision
http://library.duke.edu/about/planning/2010-2012/sharpening_our_vision_1pg.pdf
Frame a systematic process
for collecting and sharing
information about the ways library
users work.
Use a better understanding of
user communities to create
extensive and deep collaboration
with users at earlier stages of their
research and teaching.
Institutionalize innovation by
employing results from user
assessments to improve procedures
and services quickly.
Present library programs and
services in ways that help users
understand the connections to their
needs.
Increase the Libraries’
capacity to create, acquire,
and manage digital scholarly
content in an increasingly
diverse range of formats.
Facilitate easy,
convenient discovery and use
of relevant scholarly
information.
Create and refine
services to support the use of
digital tools and digital
content.
Provide opportunities
for staff to become
technologically skilled and
adaptable.
Encourage interaction of
Libraries staff with all groups of users,
with non-library groups at Duke, with
other libraries and with additional
organizations to identify opportunities
for new collaborations.
Be an active partner in the
development of infrastructure that
supports new types of research and
publishing.
Expand Libraries partnerships
that serve groups of constituents, such
as Duke Engage, services for students
studying abroad, and curriculum
revision teams.
Develop a flexible organizational
structure and encourage cross-
department work.
Develop a broad
understanding across
the Libraries of
University priorities.
Address emerging
University priorities in
library planning and
assessment activities.
Connect the
Libraries with
University priorities in
our external
communications.
Complete
the Perkins
Project, a way of
continuing to
adapt Libraries
spaces to user
needs.
Regularly
assess space
usage in all
Libraries
locations and
align space
planning with
evolving user
needs.
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