SPEC Kit 322: Library User Experience (July 2011)
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186 · Representative Documents: Job Descriptions Georgia Tech User Engagement Librarian/Assessment Coordinator
*************************************************************** GEORGIA INSTITUTE OF TECHNOLOGY LIBRARY &INFORMATION CENTER POSITION ANNOUNCEMENT User Engagement Librarian/Assessment Coordinator The Georgia Tech Library and Information Center invites applications for an energetic, flexible, and innovative professional to join the Public Services Division in this department head level position. The Georgia Institute of Technology is a top tier university and has several nationally recognized programs in science and engineering. The Georgia Tech Library &Information Center (www.library.gatech.edu) is a member of the Association of Research Libraries, and was awarded the 2007 Association of College and Research Libraries Excellence in Academic Libraries Award. Responsibilities: The User Engagement Librarian/Assessment Coordinator reports directly to the Associate Director for Public and Administrative Services. Working closely with Library personnel across departmental lines, this position will maintain and creatively enhance a user engagement and assessment program that informs decision making, services and learning spaces. Specific responsibilities include: *Regularly engage and interact with all Library user communities through formal and informal channels to determine user needs and the Library's effectiveness in meeting those needs. *Collect qualitative and quantitative data and produce interpretive reports based on them. *Identify and coordinate assessment efforts. *Work with Library departments and groups to effectively promote outreach efforts and data-‐driven decision making. *Supervise one fulltime staff member dedicated to graphical design, digital media, marketing/communications, and user engagement. *Participate in service opportunities such as the Information Services Desk and/or subject liaison responsibilities depending on Library need and candidate background/interest. Qualifications: Required: ALA accredited MLS knowledge of social, interactive networking, and web tools strong commitment to outreach and the use of assessment tools. Preferred: Academic library experience effective communication and presentation skills ability to work independently and as a team member and to assess and shift priorities in a demanding and rapidly changing environment.
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