Library User Experience, SPEC Kit 322 (July 2011)

Fox, Robert; Doshi, Ameet

SPEC Kit 322: Library User Experience · 185
Job Descriptions

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SPEC Kit 322: Library User Experience (July 2011) resources

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SPEC Kit 322: Library User Experience · 185
Job Descriptions

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186 · Representative Documents: Job Descriptions
Georgia Tech
User Engagement Librarian/Assessment Coordinator
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GEORGIA INSTITUTE OF TECHNOLOGY
LIBRARY &INFORMATION CENTER
POSITION ANNOUNCEMENT
User Engagement Librarian/Assessment Coordinator
The Georgia Tech Library and Information Center invites applications for an energetic, flexible, and
innovative professional to join the Public Services Division in this department head level position. The
Georgia Institute of Technology is a top tier university and has several nationally recognized programs in
science and engineering. The Georgia Tech Library &Information Center (www.library.gatech.edu) is a
member of the Association of Research Libraries, and was awarded the 2007 Association of College and
Research Libraries Excellence in Academic Libraries Award.
Responsibilities: The User Engagement Librarian/Assessment Coordinator reports directly to the
Associate Director for Public and Administrative Services. Working closely with Library personnel across
departmental lines, this position will maintain and creatively enhance a user engagement and
assessment program that informs decision making, services and learning spaces.
Specific responsibilities include:
*Regularly engage and interact with all Library user communities through formal and informal channels
to determine user needs and the Library's effectiveness in meeting those needs.
*Collect qualitative and quantitative data and produce interpretive reports based on them.
*Identify and coordinate assessment efforts.
*Work with Library departments and groups to effectively promote outreach efforts and data-‐driven
decision making.
*Supervise one fulltime staff member dedicated to graphical design, digital media,
marketing/communications, and user engagement.
*Participate in service opportunities such as the Information Services Desk and/or subject liaison
responsibilities depending on Library need and candidate background/interest.
Qualifications: Required: ALA accredited MLS knowledge of social, interactive networking, and web
tools strong commitment to outreach and the use of assessment tools. Preferred: Academic library
experience effective communication and presentation skills ability to work independently and as a
team member and to assess and shift priorities in a demanding and rapidly changing environment.
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SPEC Kit 322: Library User Experience (July 2011) resources

184 · Representative Documents: Advisory Boards
York University
Library Student Advisory Group
http://www.library.yorku.ca/FacultyNews/Fall10/AboutLibs/LSAG.htm
YULibrary News Fall 2010
http://www.library.yorku.ca/FacultyNews/Fall10/AboutLibs/LSAG.htm[5/31/11 1:23:57 PM]
Library Student Advisory Group: Student Engagement At Work
For so many students, the Libraries are their “home away from
home”. Take a casual walk through the various library spaces at
York, and you’ll see students camped out in every corner.
Libraries are essential to students’ academic experience they are
the site of much of a student’s reading, writing, researching,
thinking, creating and studying. It’s important, then, that students
be engaged as much as possible in the planning and
development of their libraries.
This year marks the second year of the Library Student
Advisory Group (LSAG). This group was created to provide a
forum for dialogue with students about library issues including
services, policies, resources and physical and virtual spaces. This
year 23 students are serving on the committee, representing a
broad cross-section of undergraduate and graduate students from
different faculties and disciplines.
Last year the Library Student Advisors were engaged in
discussions about issues such as renovations in the Scott Library
(the Learning Commons), noise and food policy, and the design
of the new catalogue search interface.
This year, LSAG has expanded its role from its original advisory
function to encompass project work as well. The students chose
two projects, one in each term. The fall project consisted of the
Scott Learning Commons Open House which was held on
October 20th. LSAG helped plan, promote and host the event.
LSAG members were also involved in a Learning Commons
Speakers’ Corner which interviewed students about their
reactions to the newly renovated space.
In the winter term, the primary LSAG project will be to plan and organize an Undergraduate Conference to be held in the Scott Library in
March. This small conference will provide an opportunity for students to present their research and ideas to the larger community. (Watch
for more information about the conference on the Libraries’ web site.)
For more information on the Library Student Advisory Group, contact Mark Robertson, Associate University Librarian, Information Services.
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Page 9Survey Results click to expand contents

Page 89Representative Documents click to expand contents

Page 91User Experience Planning and Organization click to expand contents

Page 97User Experience Projects click to expand contents

Page 103Recruiting Volunteers click to expand contents

Page 111Web Usability click to expand contents

Page 121Facility Design click to expand contents

Page 135Outreach click to expand contents

Page 143User Feedback click to expand contents

Page 177Advisory Boards click to expand contents

Page 185Job Descriptions click to expand contents

Page 195Selected Resources click to expand contents

SPEC Kit 322: Library User Experience (July 2011) resources

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