170 · Representative Documents: User Feedback
University of Washington
In Library Use Survey 2008. Branch Library
http://www.lib.washington.edu/assessment/surveys/ILU2005/2008Forms/2008ILU_Branch.doc
IN-LIBRARY USE SURVEY 2008 BRANCH LIBRARY Date _____Survey No.____
Please take a few minutes to complete this survey BEFORE you leave and help us evaluate library services.
Drop the survey off in any of the boxes marked “library survey” near the exit. Thank you.
1. What did you do in this library today? (Please check all that apply)
a.___ Asked library staff for assistance h.___ Studied individually or did own work
b.___ Looked for books, journals or other items in the library i.___ Studied or worked in a group
c.___ Used course reserves j.___ Used a library computer
d.___ Borrowed or returned material k.___ Used personal laptop or mobile computing device
e.___ Made photocopies l.___ Met friends/someone else
f.___ LOCAL QUESTION m.___Printed from computer
g.___LOCAL QUESTION n.___Other (please specify)
2. How often do you visit this library in person? (Please check the most appropriate category)
4 or more times per week 2-3 times per week Weekly Monthly Less often This is my first time here
3. How important are the following services to you in this library? (If service isn’t currently available here mark how
important it would be to offer it in this library)
Very Important Not important
Library computers 5 4 3 2 1
Assistance from library staff 5 4 3 2 1
Access to on-site collections 5 4 3 2 1
Access to online library resources 5 4 3 2 1
Place to work individually 5 4 3 2 1
Place to work in groups 5 4 3 2 1
Application software on library computers (Word, Excel) 5 4 3 2 1
Electrical outlets by seating areas 5 4 3 2 1
LOCAL QUESTION 5 4 3 2 1
LOCAL QUESTION 5 4 3 2 1
4. How would you rate this library on the following?
Excellent Poor Not applicable
Access to computers 5 4 3 2 1 0
Space where I can work on my own 5 4 3 2 1 0
Space where I can work with groups 5 4 3 2 1 0
Quality of collections 5 4 3 2 1 0
Quality of customer service 5 4 3 2 1 0
Ease of finding collection locations and service points 5 4 3 2 1 0
Hours open 5 4 3 2 1 0
Inviting environment 5 4 3 2 1 0
LOCAL QUESTION 5 4 3 2 1 0
5. Who are you? (Check one category that best applies to your visit today)
___UW undergraduate student ___UW graduate/professional student ___UW faculty or staff
Declared Major_____________ Department________________ Department________________
____Student at other college ____Instructor or staff at other school ____Community member/public
____K-12 student ____Businessperson/professional ____Other (please specify)
6. Briefly list what we can do to make this library better for you. Include any other comments here or on back.
University of Washington
In Library Use Survey 2008. Branch Library
http://www.lib.washington.edu/assessment/surveys/ILU2005/2008Forms/2008ILU_Branch.doc
IN-LIBRARY USE SURVEY 2008 BRANCH LIBRARY Date _____Survey No.____
Please take a few minutes to complete this survey BEFORE you leave and help us evaluate library services.
Drop the survey off in any of the boxes marked “library survey” near the exit. Thank you.
1. What did you do in this library today? (Please check all that apply)
a.___ Asked library staff for assistance h.___ Studied individually or did own work
b.___ Looked for books, journals or other items in the library i.___ Studied or worked in a group
c.___ Used course reserves j.___ Used a library computer
d.___ Borrowed or returned material k.___ Used personal laptop or mobile computing device
e.___ Made photocopies l.___ Met friends/someone else
f.___ LOCAL QUESTION m.___Printed from computer
g.___LOCAL QUESTION n.___Other (please specify)
2. How often do you visit this library in person? (Please check the most appropriate category)
4 or more times per week 2-3 times per week Weekly Monthly Less often This is my first time here
3. How important are the following services to you in this library? (If service isn’t currently available here mark how
important it would be to offer it in this library)
Very Important Not important
Library computers 5 4 3 2 1
Assistance from library staff 5 4 3 2 1
Access to on-site collections 5 4 3 2 1
Access to online library resources 5 4 3 2 1
Place to work individually 5 4 3 2 1
Place to work in groups 5 4 3 2 1
Application software on library computers (Word, Excel) 5 4 3 2 1
Electrical outlets by seating areas 5 4 3 2 1
LOCAL QUESTION 5 4 3 2 1
LOCAL QUESTION 5 4 3 2 1
4. How would you rate this library on the following?
Excellent Poor Not applicable
Access to computers 5 4 3 2 1 0
Space where I can work on my own 5 4 3 2 1 0
Space where I can work with groups 5 4 3 2 1 0
Quality of collections 5 4 3 2 1 0
Quality of customer service 5 4 3 2 1 0
Ease of finding collection locations and service points 5 4 3 2 1 0
Hours open 5 4 3 2 1 0
Inviting environment 5 4 3 2 1 0
LOCAL QUESTION 5 4 3 2 1 0
5. Who are you? (Check one category that best applies to your visit today)
___UW undergraduate student ___UW graduate/professional student ___UW faculty or staff
Declared Major_____________ Department________________ Department________________
____Student at other college ____Instructor or staff at other school ____Community member/public
____K-12 student ____Businessperson/professional ____Other (please specify)
6. Briefly list what we can do to make this library better for you. Include any other comments here or on back.
