STUDYING
STUDENTS
TO
ENHANCE
LIBRARY
SERVICES
AT
RUTGERS
UNIVERSITY:
PRINCIPLES
AND
PRIORITIES
FOR
MOVING
FROM
RESEARCH
TO
REDESIGN
AND
DEVELOPMENTOF
THE
LIBRARIES
WEBSITE
THE
FINAL
REPORT
OF
OUR
ETHNOGRAPHIC
RESEARCH
PROJECT
Submitted
by:
Grace
Agnew
Ka-
Au
Susan
J.
Beck
Jeanne
Boyle
Judith
Gardner
Samuel
McDonald
Rhonda
Marker
Chad
Mills
March
17,2010
SPEC Kit 322: Library User Experience · 161
Rutgers University
Studying Students to Enhance Library Services at Rutgers University
http://www.libraries.rutgers.edu/rul/staff/groups/ethnography/reports/ERP_Final_Report.pdf