Library User Experience, SPEC Kit 322 (July 2011)

Fox, Robert; Doshi, Ameet

SPEC Kit 322: Library User Experience · 111
Web Usability

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SPEC Kit 322: Library User Experience (July 2011) resources

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SPEC Kit 322: Library User Experience · 111
Web Usability

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110 · Representative Documents: Recruiting Volunteers
University of Virginia
Website banner ad for Usability Testing
UVa Banner Ad for Usability Testing
Fall 2010
This is the text that appeared when the library website banner ad was clicked on.
In an ongoing effort to improve your experience using the Library, we are asking students to volunteer to participate
in usability studies to improve our website. The studies will take place in the Science and Engineering usability lab
(room 145) and will take approximately one hour. During that hour you will be asked to perform a series of tasks on a
portion of the library website. The goal is to improve our site, not to test you. Volunteers will be compensated for
their time with a $15 Cavalier Advantage card.
If you are interested in helping the Library please e-‐mail lib-‐mis@virginia.edu and you will be contacted about
scheduling a time. We will be conducting the first tests October 7th, 2010 but even if you cannot do that date please
express your interest and we may call upon you later in the year!

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112 · Representative Documents: Web Usability
Duke University
Web Assessment Reports
http://library.duke.edu/about/assessment/web/
Web Assessment Reports
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Duke Libraries About Us Library Assessment Web Assessment Reports
Web Assessment Reports
Heatmaps of Key Library Pages: Spring 2011 (March /April 2011)
Library Website statistics for the 2009-2010 year (July 1, 2009 to June 30, 2010)
Home Page "Search Resources" Follow-up Presentation -January 13, 2010
Home Page "Search Resources" Library Presentation -December 16, 2009
Home Page "Search Resources" tab interface user interview study Report -December 9, 2009
Home Page Usage: Heatmaps and usage summary for October 11 -17, 2009
About Web Assessment
Duke University Libraries' Web Interfaces Group (WIG) sponsors regular assessment activities of the Libraries’ homepage and
supporting pages. This assessment includes, but is not limited to, the following:
1. Public reporting of web statistics via Google Analytics each semester and at the end of the second summer session.
2. User studies in the form of usability studies, circle-mapping, or user interviews of the homepage annually: conducted at the end
of the spring semester analysis and reporting early summer and changes implemented by start of classes fall semester.
3. User studies in the form of usability studies, user interviews, or focus groups will be conducted on major web interfaces like the
Search Resources collective and individual components every year, mid year: analysis and reporting and changes implemented
by start of classes fall semester.
4. Content authors will be expected to assess their websites and pages, independently.
The WIG will publish findings and relevant statistics.
Staff from the Libraries' Digital Experience Services department provide assessment-related training and support on the use of Google
Analytics and the Libraries' Usability Lab.
Hours
Directions &Maps
Contact Us
Staff Directory
Libraries
Collections
Departments
Center for
Instructional
Technology
News, Events, Exhibits
Projects &Plans
Perkins Renovation
Jobs

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Page 9Survey Results click to expand contents

Page 89Representative Documents click to expand contents

Page 91User Experience Planning and Organization click to expand contents

Page 97User Experience Projects click to expand contents

Page 103Recruiting Volunteers click to expand contents

Page 111Web Usability click to expand contents

Page 121Facility Design click to expand contents

Page 135Outreach click to expand contents

Page 143User Feedback click to expand contents

Page 177Advisory Boards click to expand contents

Page 185Job Descriptions click to expand contents

Page 195Selected Resources click to expand contents

SPEC Kit 322: Library User Experience (July 2011) resources

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SPEC Kit 322: Library User Experience (July 2011) resources

SPEC Kit 322: Library User Experience (July 2011) resources