112 · Representative Documents: Web Usability
Duke University
Web Assessment Reports
http://library.duke.edu/about/assessment/web/
Web Assessment Reports
http://library.duke.edu/about/assessment/web/[5/27/11 11:59:19 AM]
Hours |Directions |About |Staff
919-660-5870
(Perkins Circulation Desk)
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Catalog |Articles |Databases |News
Alumni Portal |Divinity School Library |Ford Library |Goodson Law Library |Library Service Center |Lilly Library |Marine Lab Library |
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Last modified April 8, 2011 11:17:21 AM EDT
Duke Libraries About Us Library Assessment Web Assessment Reports
Web Assessment Reports
Heatmaps of Key Library Pages: Spring 2011 (March /April 2011)
Library Website statistics for the 2009-2010 year (July 1, 2009 to June 30, 2010)
Home Page "Search Resources" Follow-up Presentation -January 13, 2010
Home Page "Search Resources" Library Presentation -December 16, 2009
Home Page "Search Resources" tab interface user interview study Report -December 9, 2009
Home Page Usage: Heatmaps and usage summary for October 11 -17, 2009
About Web Assessment
Duke University Libraries' Web Interfaces Group (WIG) sponsors regular assessment activities of the Libraries’ homepage and
supporting pages. This assessment includes, but is not limited to, the following:
1. Public reporting of web statistics via Google Analytics each semester and at the end of the second summer session.
2. User studies in the form of usability studies, circle-mapping, or user interviews of the homepage annually: conducted at the end
of the spring semester analysis and reporting early summer and changes implemented by start of classes fall semester.
3. User studies in the form of usability studies, user interviews, or focus groups will be conducted on major web interfaces like the
Search Resources collective and individual components every year, mid year: analysis and reporting and changes implemented
by start of classes fall semester.
4. Content authors will be expected to assess their websites and pages, independently.
The WIG will publish findings and relevant statistics.
Staff from the Libraries' Digital Experience Services department provide assessment-related training and support on the use of Google
Analytics and the Libraries' Usability Lab.
Hours
Directions &Maps
Contact Us
Staff Directory
Libraries
Collections
Departments
Center for
Instructional
Technology
News, Events, Exhibits
Projects &Plans
Perkins Renovation
Jobs
Duke University
Web Assessment Reports
http://library.duke.edu/about/assessment/web/
Web Assessment Reports
http://library.duke.edu/about/assessment/web/[5/27/11 11:59:19 AM]
Hours |Directions |About |Staff
919-660-5870
(Perkins Circulation Desk)
ShareThis
Unless otherwise specified on this page, this work is licensed under a
Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License.
Catalog |Articles |Databases |News
Alumni Portal |Divinity School Library |Ford Library |Goodson Law Library |Library Service Center |Lilly Library |Marine Lab Library |
Medical Center Library |Mobile Library (for handheld devices) |Music Library |Perkins/Bostock Library |Special Collections Library |The Link
Use and Reproduction |Privacy |Contact Us |Support the Duke Libraries |Jobs |Duke.edu
Last modified April 8, 2011 11:17:21 AM EDT
Duke Libraries About Us Library Assessment Web Assessment Reports
Web Assessment Reports
Heatmaps of Key Library Pages: Spring 2011 (March /April 2011)
Library Website statistics for the 2009-2010 year (July 1, 2009 to June 30, 2010)
Home Page "Search Resources" Follow-up Presentation -January 13, 2010
Home Page "Search Resources" Library Presentation -December 16, 2009
Home Page "Search Resources" tab interface user interview study Report -December 9, 2009
Home Page Usage: Heatmaps and usage summary for October 11 -17, 2009
About Web Assessment
Duke University Libraries' Web Interfaces Group (WIG) sponsors regular assessment activities of the Libraries’ homepage and
supporting pages. This assessment includes, but is not limited to, the following:
1. Public reporting of web statistics via Google Analytics each semester and at the end of the second summer session.
2. User studies in the form of usability studies, circle-mapping, or user interviews of the homepage annually: conducted at the end
of the spring semester analysis and reporting early summer and changes implemented by start of classes fall semester.
3. User studies in the form of usability studies, user interviews, or focus groups will be conducted on major web interfaces like the
Search Resources collective and individual components every year, mid year: analysis and reporting and changes implemented
by start of classes fall semester.
4. Content authors will be expected to assess their websites and pages, independently.
The WIG will publish findings and relevant statistics.
Staff from the Libraries' Digital Experience Services department provide assessment-related training and support on the use of Google
Analytics and the Libraries' Usability Lab.
Hours
Directions &Maps
Contact Us
Staff Directory
Libraries
Collections
Departments
Center for
Instructional
Technology
News, Events, Exhibits
Projects &Plans
Perkins Renovation
Jobs
