Library User Experience, SPEC Kit 322 (July 2011)

Fox, Robert; Doshi, Ameet

SPEC Kit 322: Library User Experience · 97
User Experience Projects

Previous Page Next Page

SPEC Kit 322: Library User Experience (July 2011) resources

Extracted Text (may have errors)

SPEC Kit 322: Library User Experience · 97
User Experience Projects

Help

Previous Page Next Page

SPEC Kit 322: Library User Experience (July 2011) resources

98 · Representative Documents: User Experience Projects
University of California, San Diego
Assessment
http://libraries.ucsd.edu/services/assessment.html
Assessment -UCSD Libraries
http://libraries.ucsd.edu/services/assessment.html[5/31/11 1:33:26 PM]
Assessment
The UC San Diego library values responsiveness to users and strives to integrate
assessment initiatives into service planning &delivery. Using such methods as surveys,
usability studies, and statistical analysis, these efforts provide insight into the perceptions,
preferences, and needs of library users. The library utilizes these initiatives to predict or
effectively respond to the needs of library users and to inform decision-making across
operations.
Feedback was recently sought from library users to better understand:
Student use of Reserve materials
Functionality and layout of the library's homepage, a newly developed digital asset
management system, the UC-wide online catalog, the UC eLinks feature, and select
other library web pages
Ease of navigating the Geisel building
Satisfaction with interlibrary loan services
Use of the Scripps Library building
Faculty use of journals
Student preferences regarding signage in Geisel
Gathering feedback directly from a wide variety of library users was also a key
component of the 2010 development of a new Libraries strategic plan.
Recent analysis of existing data or investigation of library operations has sought to
better understand the value and use of:
Library classrooms
Navigator Newsletter
Welcome Week
A web page targeting new library users
Document delivery
RefWorks
The libraries during various hours
Various spaces within the Geisel building
The UC San Diego library is committed to serving users as fully as possible within its
means and to making regular, sustained efforts to maximize our limited resources.
We welcome suggestions directly from you for areas you think warrant investigation, or on
any other library-related issue.
Services
Assessment
Borrowing
Services to the Community
Computing
Instruction
Ask a Librarian
Places to Study
PLUS
Printing &Copying
Reference &Information
Requesting Books &Articles
Persons with Disabilities
Tours
UC San Diego 9500 Gilman Dr. La Jolla, CA 92093 (858) 534-2230
Copyright ©2010 Regents of the University of California. All rights reserved.
Terms &Conditions Feedback
Search This
LIBRARIES HOME SERVICES ASSESSMENT
LIBRARIES
Home Libraries Hours Research Tools Collections Services Reserves Catalogs My Library Account Ask a Librarian Help
This SiteSite

Previous Page Next Page

Page 9Survey Results click to expand contents

Page 89Representative Documents click to expand contents

Page 91User Experience Planning and Organization click to expand contents

Page 97User Experience Projects click to expand contents

Page 103Recruiting Volunteers click to expand contents

Page 111Web Usability click to expand contents

Page 121Facility Design click to expand contents

Page 135Outreach click to expand contents

Page 143User Feedback click to expand contents

Page 177Advisory Boards click to expand contents

Page 185Job Descriptions click to expand contents

Page 195Selected Resources click to expand contents

SPEC Kit 322: Library User Experience (July 2011) resources

All section downloads (PDF) click to expand contents

Extracted Text (may have errors)

Help

loading

SPEC Kit 322: Library User Experience (July 2011) resources

SPEC Kit 322: Library User Experience (July 2011) resources