5
NEXT
STEPS
Judy
Gardner,
Interim
Deputy
Associate
University
Librarian
for
Research
and
Instructional
Services,has
been
charged
to
coordinateimprovements
to
our
Web
presence
and
digital
public
services,
including
work
resulting
from
the
ethnographic
study
and
the
need
to
advance
implementation
of
its
recommendations.
She
will
partner
with
the
Director
of
Integrated
Information
Systems
for
the
Rutgers
University
Libraries
to
guarantee
that
the
appropriate
commitment
and
support
from
both
public
services
and
information
technology
are
brought
to
bear
on
developing
the
Libraries
website.
Judy
and
the
Director
will
work
with
members
of
the
newly
i
website
team
and
the
Core
Team
to
initiate
and
oversee
the
redesign
and
development
process.
Information
gathered
in
this
study
concerns
issues
beyond
just
the
Libraries
website.
All
committees
and
other
groups
that
reviewed
comments
from
the
student
survey
will
be
requested
to
review
their
initial
recommendations,taking
into
consideration
the
principles,
priorities,
and
strategies
in
this
report,
which
focuses
on
the
website,
as
well
as
the
website-
and
more
general
recommendations
in
the
report
on
student
interviews.
They
will
be
requested
to
incorporate
work
that
will
carry
out
both
the
website
and
other
recommendations
into
their
planning
and
goal
setting
for
academic
year
2011
and
beyond .
The
Core
Team
will
provide
support
in
the
form
of
additional
data
gathering
and
analysis
and
priority
setting,
as
needed,
and
track
and
report
on
progress
over
the
course
of
the
coming
academic
year.
166 · Representative Documents: User Feedback
Rutgers University
Studying Students to Enhance Library Services at Rutgers University
http://www.libraries.rutgers.edu/rul/staff/groups/ethnography/reports/ERP_Final_Report.pdf