186 · Representative Documents: Material Retrieval Request Procedures
Requesting Materials
Requesting Materials |ASU Libraries
https://lib.asu.edu/services/request[10/3/13 11:14:23 AM]
Books owned by ASU Libraries
Items with shelf status
The ASU Libraries provide a book pull servicefrom eligible collections for current ASU affiliates.
The service is available Monday through Friday.
Placing a hold does not prevent another patronfrom retrieving the item and checking it out.
The majorityof items are available for pickup at the Circulation Desk within 3 workingdays.
Tempe campus students are limited to five perday from collections located on the Tempe campus.
Excluded collections: journals,non-circulating material, media material (e.g. videos), and reserve items.
This service is not available to CommunityBorrowers.
Items that are checked out
Most items from the general stacks collection with a status of "Due mm/dd/yyyy" may be recalled.
An item recalled from the current borrower could take up to 15 days to receive.
Not all checked out items qualify for recall.
For the complete recall policy, see Recall Policy information.
Items located in the High Density Collection:
Use the 'request' button to have items delivered to a campus library for pickup and use. An email will be
generated when the item is ready for pickup.
For items without a ‘request’ button available, use ILLiad to have volumes delivered to a campus library for
pickup and use.
Non-ASU affiliates may use the online request page OR phone (480) 965-3605 for assistance.
For articles or book chapters, ASU affiliates should place requests through ILLiad for desktop document delivery
Videos/DVDs owned by ASU Libraries
Videos eligible for requesting
Videos currently checked out
Videos with a "SHELF" status on a different campus (Downtown, Polytechnic, Tempe, West) than the requested
campus for pickup.
ASU faculty, students and staff who need a video or DVD on a specific date in the future should use Media
Restrictions on video requests
Videos with a "SHELF" status at the Tempe campus location for pickup at the Tempe campus may not be requested
Media Bookings will take precedence over other requests and may delay fulfilling requests made online.
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