54 Survey Results: Survey Questions and Responses Our annual report includes comprehensive yearly statistics for the Libraries, including service stats, collection stats, and giving. Philanthropic giving, research funding Progress of strategic goals and initiatives financials Progress towards specific campaign goals including annual and capital Space-related data such as seat counts resource-related data such as numbers of online journals, databases, ebooks, print books, etc. Student enrollment in the library courses and instruction pass rates. Faculty participation in the institution digital repository. The impact of various library activities and donor funds. The quantitative measures of library outcomes and performances that we use in development communications are typically infographics that accompany pieces like end-of-year letters and our university capital campaign case statement. Total of event attendance, volume count, materials expenditures, etc. We list all donors—GIK and $—in the annual report. We do not list the amount per person, just the names. We include all library endowment accounts as well. We occasionally include quantitative measures in stewardship letters, relating specifically to the area in which the gift was given. As we are in the midst of a fundraising campaign for library renovation, metrics such as gate counts may be relevant to a donor at this time. Web traffic in catalogue and digital library. Number of dissertations submitted to our digital repository for undergraduate and graduate students. Number of classes taught in the library or by subject librarians. Number of liaison classroom presentations hosted by librarians. 40. What types of quantitative measures of library outcomes and performance would you use if they were available? N=25 Amount of research published from collections Attendance at events (donors) Baseline of giving from other libraries, retention rates, etc. Amount of other emails donors receive from other colleges, schools, units, etc. Clicks for electronic communications, replies to solicitation letters, and visits to library website Impact assessments related to learning In discussion with assessment librarian to determine. Indicators of the libraries’ impact on student success It depends on the purpose of the solicitation and the audience. Library usage by discipline, major, school/college Measuring success...higher grade points Not sure Number of donors, increasing percentage of gifts, dollar totals from specific campaigns Other quantitative measures we would use if we had access to them would be analytics of how these communications caused our constituents to act. Did a certain piece trigger a donation, attendance at
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