46 · Survey Results: Survey Questions and Responses
The information gleaned from the assessment of this innovation has begun to change the way the library and university
approaches educating 1st year students on becoming part of a research community.
The new UX Department brings together responsibility for some previously existing services (such as library education
and the information commons) and some new functions and initiatives (including assessment, non-academic and
community outreach, first-year librarians, user spaces and signage, and the library ombud) into a three-unit department
(undergraduate services and user spaces web and mobile services learning services). While not earthshaking, the
restructuring and creation of this new department is something of a radical departure within our more traditional library
structure.
The Scrum/Agile approach to project management is a radical type of innovation within our organization.
This creates a brand new paradigm in the processing and delivery of oral history.
This was a radical change, because prior to implementation, there were no comparable technology-centered user spaces
in the library.
We have raised/generated significant amounts of revenue from this program that has been used to fund the ongoing
growth and expansion of the digital library.
RESEARCH &DEVELOPMENT
20. Does your library invest resources in exploratory, research &development projects that may or may
not be successful (i.e., may not result in production programs or services)? N=45
Yes 31 69%
No 14 31%
Comments N=14
Greatest investment is time, but some funding is available.
On a limited basis, we have invested in exploratory research and development projects that do not always result in a
production service or program.
Our Digital Research and Curation Center undertakes R&D activities for the library.
Our library administration is committed to taking risks in an effort to improve spaces, services, collections, and staff
development.
Our principal R&D effort has been around MetriDoc.
The library offers an annual Innovation and Program Enrichment grant, available to any library employee who has
identified a need in any service or program and has an innovative solution. This is a competitive grant, reviewed by a
committee of volunteer library staff.
The University Library invests in research and R&D activities in several ways: internally, through support from the
Innovation Fund, and from the Research and Publication committee support, both competitive processes.
Through the Applied Research Division of Information Services at the library.
We commit to a project concept prior to beginning true project development.
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