SPEC Kit 339: Innovation and R&D · 179
UNIVERSITY OF TENNESSEE
Head, Integrated User Services
THE UNIVERSITY OF TENNESSEE LIBRARIES
FACULTY/EXEMPT
POSITION DESCRIPTION
Position Title:
Head, Integrated User Services
Department: Integrated User Services
I. GENERAL FUNCTION
State briefly the general purpose of your position within the department or library.
Leads an innovative team of librarians and staff in conceptualizing and implementing library
services in the Commons that include information, instruction and outreach, circulation, media
services, video streaming, and media production (The Studio). Manages spaces and services
delivered in the Commons. Collaborate with the Office of Information Technology and
University academic support units to ensure the highest quality service delivery in support of
teaching, learning, and the use of technology in the Commons. Develop strategic relationships
with campus departments and programs aimed at supporting undergraduate student success.
Maintain awareness of emerging technologies as they affect student learning and share that
knowledge with Libraries and campus colleagues. Serve on the Library Council and contribute to
Libraries’ strategic planning.
The Integrated User Services department consists of:
Library Commons services as part of The Commons–a collaboration of the Libraries
and the Office of Information Technology
The Studio–a multimedia production lab and consultation service
Media collections and services
Video Streaming
Circulation services
Instructional services and outreach
II. DUTIES
A. Departmental Leadership (75%)
Provide leadership for the Integrated User Services Department including the Commons, Studio,
Course Reserves, Media Services, Circulation, and Undergraduate Instruction.
Provide vision for the development of the Libraries media streaming initiatives.
Manage the Commons facilities. Collaborate with the Office of Information Technology and
campus academic support units to ensure the highest quality service delivery in support of
teaching, learning, and the use of technology in the Commons.
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