SPEC Kit 339: Innovation and R&D (December 2013)
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SPEC Kit 339: Innovation and R&D · 11 EXECUTIVE SUMMARY Framework for Innovation and R&D Research libraries increasingly prize innovation as a key to sustaining a competitive edge in a rapidly changing landscape of library services and content. While informal data suggests that research libraries have increased the amount of effort on innovation and research and development (R&D) in the past decade, it is not clear in what areas these efforts are focused and if the activities are integrated into the library’s organizational structure and processes. The purpose of this survey was to investigate the current state of both innovation and R&D in research library organizations. The survey sought first to un- derstand what outward-facing commitments libraries have made to innovation and R&D, and what founda- tions are in place to support these activities. It asked who is involved in innovative activities, how libraries organize themselves to create, support, and sustain innovation, and how they measure the resulting out- comes. It also collected data on which research librar- ies support R&D, at what level, for what purposes, and how these activities are organized, funded, and assessed. The survey was distributed to the 125 ARL member libraries in July 2013 and these results are based on data submitted by 47 libraries (38%) by the deadline of September 3, 2013. After defining innovation and research and devel- opment, the survey asked if the library had a strategic plan or another type of planning document that in- cludes specific references to innovation or R&D. The responses show that the majority of libraries do have such a planning document. Fifteen respondents (32%) reported there is a document that refers to innovation, 14 (30%) reported that their strategic plan refers to both innovation and R &D, and two (4%) responded that their library’s strategic plan mentions R &D. Some respondents noted that their strategic plans refer broadly to innovation, while others identified specific activities that they consider to be innovative, for example, support for digital library development, and the integration of technology into planning for new spaces and user-focused services. Sixteen respondents (34%) said the library strategic plan does not specifically mention either type of activ- ity. Some of these noted that while the terms “innova- tion” or “R &D” didn’t appear in their strategic plan, they considered one or more of the activities identified in the strategic plan to be innovative in nature. The survey next asked whether the library has other documents, such as policies or guidelines, that reference either innovation or R &D. About half of the responding libraries do, and half don’t (23 or 52%). Eleven of the respondents (25%) indicated that they have policies that reference innovation, six (14%) have policies that reference both, and one has an R&D doc- ument. Six (14%) responded that they are developing such documents. Most of the respondents (36 or 80%) indicated that references to library innovation or R&D do appear in campus-level policies and guidelines. Only a few (7 or 16%) indicated that campus policies and guide- lines do not specifically refer to library activities two noted that campus-level documents are currently in development. Case Study: Descriptions of Library Innovation Activities The survey asked libraries to identify one example of a service, product, or process in their library that they considered to be innovative, and to provide further