102 · Representative Documents: Strategies to Support Innovation and Research
NATIONAL ARCHIVES AND RECORDS ADMINISTRATION
FY 2014–2019 Draft Strategic Plan (excerpts)
http://www.archives.gov/about/plans-reports/strategic-plan/index.html
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Major Trends Affecting NARA: 2014–2019
Electronic records are—and will continue to be—NARA’s single greatest challenge and
opportunity. NARA must modernize its approach to accepting, storing, and providing public
access to records, in order to manage increasingly larger volumes of electronic records, in larger
file sizes, and in a variety of formats. “Big data,” social media, and public use and re-use of
government data are changing the nature of government records in ways that challenge
traditional records management practices.
As we work to improve management and preservation of and access to electronic records, these
major trends will influence our strategies in the years 2014 through 2019.
Open Data and Digital Government—The Administration has set clear goals for all
Executive branch agencies to provide government information online and in machine-
readable formats. “Open data” will change the nature of Federal records that NARA will
receive in the future and challenges us to make more of its existing, paper-based archives
available online and in searchable formats.
Cloud Computing and IT Shared Services—The Administration is encouraging agencies to
move more applications and data storage to lower-cost, commercial hosting. NARA must
develop a cloud archiving strategy so that records created and used “in the cloud” can also
be archived, preserved, and made publicly available in the cloud. We must also determine if
there is a continuing need for centralized, fee-for-service storage of temporary and pre-
archival electronic records similar to the paper-based services that we provide through
Federal Records Centers.
Public Participation—Open Government concepts have focused agencies on the benefits of
encouraging public participation using new media tools. NARA must develop new
techniques for managing and archiving records that document dynamic government
interactions with the public. At the same time, we must seek new ways to solicit more public
input and collaboration to further our mission.
Citizen Engagement—NARA anticipates continued public demand for opportunities to learn
about America’s government and history in person through NARA exhibits, educational
programs, and public events. NARA must find cost-effective ways to integrate in-person and
online experiences so that our civic literacy programs are rewarding for both virtual and
physical visitors. NARA will ensure that traditional services remain available and effective
for underserved populations and individuals with limited proficiency with technology.
Employee Engagement—NARA has been challenged with low employee satisfaction for
many years. We must strengthen our efforts to provide all employees with an engaging,
productive work experience now and in the future. We must plan for future workforce needs
and ensure that all employees have the opportunity to collaborate, innovate, learn and grow
as professionals.
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