56 · Survey Results: Survey Questions and Responses
Our decision-making process for this type of activity is influenced by many situational factors such as funding,
staffing, data, need, political imperatives, return on investment, etc. We do not have one specific path that we follow
to determine whether or not we can or will provide a new product or service. Sometimes a successful experiment is
discontinued for sustainability reasons. Sometimes a failed experiment is continued for political reasons. Every situation
is unique and the decision-making process is appropriately flexible.
The final assessment/evaluation rests with the Administrative Committee that includes the library dean and associate
deans.
Those involved in the project make a formal or informal report to department heads and/or library administration. If the
project’s implementation will enhance the user experience, reduce costs, or support the strategic goals or mission of the
libraries, and funding is available, then the project moves to production or implementation.
Typically, report submission/review/decision by steering committee.
Typically, through discussion among the involved groups and individuals, followed by a recommendation to
administration, if appropriate.
User demand for product/service
UX studies go to the Executive Committee of the library for discussion and decision on which recommendations will be
implemented, and how.
FUTURECASTING
33. What role will innovation have in your library in the future? N=40
A crucial role. Innovation and flexibility are part of the ongoing adaptation that the library must embrace in order to
provide relevant spaces, services, and technology amid changing expectations.
A greater role. We hope to devote specific time/resource towards innovation.
As defined for this questionnaire, innovation will be critical to maintaining the alignment of the library’s mission with the
needs and work of its user communities.
As I mentioned in the early questions, innovation is at the heart of planning for future endeavors. We recognize the
importance of it in the quest to continue to make ourselves relevant to users with a rapidly changing set of needs.
Assuming that the pace of change continues to increase, innovation will play an increasingly important role in assuring
that library services and resources continue to serve our constituents’ needs.
Developing courses and programs with other colleges and museum. Incorporating new technologies. 3-D printer,
makerbot, planetary scanner. Increased leadership in scholarly communications, open access, institutional repository.
Expect that innovation will have a larger role in the future.
Hard to tell. The library administration wants to be 100% sure that something will work before they will give the go-
ahead.
Innovation is critical to the advancement of the Libraries’ portfolio and responsiveness to community needs. We
attempt in all that we do to not simply improve existing services, but to look afresh at problems and dedicate talent to
addressing the needs.
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