96 · Representative Documents: Competency Models
NORTHWESTERN UNIVERSITY
Recognizing and Rating Northwestern Behaviors
Recognizing and Rating Northwestern Behaviors
7 Northwestern University Recognizing and Rating Northwestern Behaviors
Arrives late and/or unprepared for work Begins work on time/prepared schedules
nonwork activities outside of work hours
Known for exceptional attendance record
Takes unusually long time or extra effort
to complete regular work
Manages time well delivers expected
results with reasonable time and effort
Produces extraordinary results while
rarely working overtime and without
“working too hard”
Not conscientious about spending or
accounting for department funds does
not work within budget
Conscientious about spending and
accounting for department funds works
within budget
Conscientious about spending and
accounting for department funds and
finds ways to save and recover money
Has a minimal understanding of key work
processes in department and/or area
Understands key work processes in
department and/or area and uses them
effectively
Continuously strives to improve key work
processes
Rarely applies quality or process
improvement techniques within his/her
functional area to improve results
Consistently applies process improvement
techniques to work to improve quality
and/or efficiency
Identifies benchmarks with others to find
process improvement opportunities
Does not consistently measure the effect
of process improvements
Measures quality improvements in his/her
own work area or process and reports
them to management
Helps others to develop measures for
quality improvements in their own work
areas
Efficiency
Needs improvement Effective Outstanding
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