SPEC Kit 344: Talent Management · 133
NORTHWESTERN UNIVERSITY
Performance Excellence Handbook
1 Northwestern University Performance Excellence Handbook
Dear Colleagues:
The Highest Order of Excellence calls for all employees of Northwestern
to continue applying “high standards to our education, scholarship,
and service” and “to improve where appropriate and to discontinue that
which is no longer needed or not working well.” These goals require us
to “reinvent management processes … [and] invest in outstanding staff
and their training.”
The Performance Excellence Process is an important part of that
“reinvention” — one that we believe will help make the University
an even better place to work, learn, and live.
In a workplace with high standards and accountability, individual
and organizational success depends a great deal on two factors:
• how well we understand what is expected of us and
• the way in which we communicate with each other about
how things are going and what help is needed
The Performance Excellence Process is essentially a variation on
these two themes, applied to different aims and situations in the
workplace. It is designed to help employees understand how their
work influences the success of the entire University — a goal that is
critical to North western’s achieving the highest order of excellence.
Sincerely,
Daniel Linzer Eugene S. Sunshine
Provost Senior Vice President
for Business and Finance
NORTHWESTERN UNIVERSITY
Performance Excellence Handbook
1 Northwestern University Performance Excellence Handbook
Dear Colleagues:
The Highest Order of Excellence calls for all employees of Northwestern
to continue applying “high standards to our education, scholarship,
and service” and “to improve where appropriate and to discontinue that
which is no longer needed or not working well.” These goals require us
to “reinvent management processes … [and] invest in outstanding staff
and their training.”
The Performance Excellence Process is an important part of that
“reinvention” — one that we believe will help make the University
an even better place to work, learn, and live.
In a workplace with high standards and accountability, individual
and organizational success depends a great deal on two factors:
• how well we understand what is expected of us and
• the way in which we communicate with each other about
how things are going and what help is needed
The Performance Excellence Process is essentially a variation on
these two themes, applied to different aims and situations in the
workplace. It is designed to help employees understand how their
work influences the success of the entire University — a goal that is
critical to North western’s achieving the highest order of excellence.
Sincerely,
Daniel Linzer Eugene S. Sunshine
Provost Senior Vice President
for Business and Finance
