80 · Representative Documents: Competency Models
UNIVERSITY OF CALGARY
Core Competency Descriptors
http://www.ucalgary.ca/hr/system/files/Core-Competency-Descriptors.pdf
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KNOWLEDGE AND TECHNICAL SKILLS (Ability to demonstrate proficiency in technical and job knowledge
aspects of the position to achieve a high level of performance. An ability and a desire to learn)
TECHNICAL PROFICIENCY/JOB KNOWLEDGE: Understanding and Expertise
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Understands requirements of the job, applies knowledge and skills to complete tasks.
Phase II -Demonstrates competence in own discipline, field or trade and mastery of job content and
responsibilities.
Phase III -Applies highly developed knowledge and expertise successfully to roles and responsibilities acts
as a key resource to others.
TECHNICAL PROFICIENCY/JOB KNOWLEDGE: Systems, Technology, Processes, and
Information
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Uses tools, technology, products and information as instructed.
Phase II -Demonstrates mastery and competence in using technology, systems, processes and/or
information sources.
Phase III -Maintains an in-depth understanding of technology, systems, processes, and/or information
sources often acts as a resources to others.
JOB PERFORMANCE
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Identifies when assistance is needed and asks for help from the appropriate source.
Phase II -Regularly uses knowledge and training to independently assess and deal with issues and
problems collaborates with others as appropriate.
Phase III -Uses expertise to deal with complex problems and issues explain matters, and develop ways of
assisting others or preventing problems.
PROFESSIONAL/PERSONAL DEVELOPMENT
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Builds knowledge and understanding by making efforts to find answers to questions, learn new
approaches and methods.
Phase II -Identifies needs for new abilities on the job adds to knowledge and skills through seeking and
taking advantage of opportunities for development.
Phase III -Continually develops knowledge and expertise of self and others maintains an up to date
understanding of new developments in the field and best practices.
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