142 · Representative Documents: Performance Assessment
NORTHWESTERN UNIVERSITY
Performance Excellence Annual Plan
Performance Excellence Annual Plan
2
NORTHWESTERN BEHAVIORS
Coachability
Being receptive to feedback
willing to learn embracing
continuous improvement.
Quarterly Progress:
Year-End Rating: 1 2 3 4 5 6 7
Collegiality
Being helpful, respectful, approachable,
and team oriented building strong
working relationships and a positive work
environment.
Quarterly Progress:
Year-End Rating: 1 2 3 4 5 6 7
Communication
Balancing listening and talking
speaking and writing clearly and
accurately influencing others
keeping others informed.
Quarterly Progress:
Year-End Rating: 1 2 3 4 5 6 7
Compliance
Honoring University policies and
regulatory requirements.
Quarterly Progress:
Year-End Rating: 1 2 3 4 5 6 7
Customer Focus
Striving for high customer satisfaction
going out of the way to be helpful and
pleasant making it as easy as possible
for the customer (rather than the
department or the University).
Quarterly Progress:
Year-End Rating: 1 2 3 4 5 6 7
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