74 · Representative Documents: Competency Models
UNIVERSITY OF CALGARY
Core Competency Descriptors
http://www.ucalgary.ca/hr/system/files/Core-Competency-Descriptors.pdf
Core Competency Descriptors
The following is a list of more specific descriptions of the University’s eight core
competencies. The list is intended to support performance management and development.
Please note: not all descriptors are required nor applicable for each job.
COMMUNICATION (Ability to share information in an effective and collaborative manner)
PROVIDING INFORMATION: Informing Others
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, and knowledge:
Phase I -Provides others with clear, concise, accurate, and timely information.
Phase II -Informs others of activities, issues, project status, and sensitivities in a timely manner.
Phase III -Provides others with relevant knowledge, context and/or implications, rather than just facts and
data.
PROVIDING INFORMATION: Appropriate Sharing
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Shares information with others as appropriate.
Phase II -Understands what information is needed by others in advance and ensures it is available in the
appropriate format.
Phase III -Develops communication strategies and plans to ensure that the right information gets to the right
person or place at the right time.
PROVIDING INFORMATION: Presentations
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Presents ideas and proposals clearly to others.
Phase II -Plans and delivers presentations effectively uses appropriate technologies and
communication style.
Phase III -Prepares and delivers presentations for a variety of audiences in a professional polished manner
effectively engages and involves audiences.
RECEIVING INFORMATION
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Understands and correctly applies verbal and written instructions, procedures, technical information.
Phase II -Ensures clarity and understanding by listening attentively, asking probing questions, and
paraphrasing.
Phase III -Analyzes, clarifies, and interprets complex information and issues effectively responds
appropriately
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