92 · Representative Documents: Competency Models
NORTHWESTERN UNIVERSITY
Recognizing and Rating Northwestern Behaviors
Recognizing and Rating Northwestern Behaviors
Acts as if own ideas and opinions are
“the final word” and minimizes or ignores
the team’s contributions
Values the insights and thinking that can
be achieved by a team
Actively supports and implements team
decisions and ideas and gives full credit
to the team for successful outcomes
Most comfortable with team members
who are similar to him/her
Interacts comfortably and effectively with
other team members
Makes special efforts to ensure that all
team members are respectful of one
another and work productively together
Ignores or works against team decisions Seeks group participation and consensus Actively supports and implements team
decisions
Displays behaviors that create conflict on
the team
Displays behaviors that reduce team
conflicts
Mediates and helps the team resolve
team conflicts
Prefers to work alone and is reluctant to
participate in team activities
Participates actively in group meetings
and team-building activities
Volunteers enthusiastically to work on
intra- and interdepartmental teams
Has difficulty building relationships to
accomplish results
Uses formal and informal approaches
to develop and build effective working
relationships within and outside his/her
own group and with multiple levels of
the organization
Influences others who are not under
his/her direct authority or control to
accomplish results
Needs to show more sensitivity to the
diversity of coworkers and internal and
external customers
Relates well to others in the organization
who differ in status, age, race, religion,
gender, or disability
Adjusts interpersonal approaches to
attend to the needs of diverse groups
of people
Tends to get locked into his/her own way
of looking at issues
Remains open to others’ points of view,
even when they conflict with his/her own
Negotiates with others to reach a win-win
outcome
Collegiality
Needs improvement Effective Outstanding
3 Northwestern University Recognizing and Rating Northwestern Behaviors
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