SPEC Kit 344: Talent Management · 81
UNIVERSITY OF CALGARY
Core Competency Descriptors
http://www.ucalgary.ca/hr/system/files/Core-Competency-Descriptors.pdf
8
PERSONAL EFFECTIVENESS (Ability to demonstrate respect, dignity and integrity in interpersonal
relationships and to demonstrate positive personal coping and wellness strategies)
• INTERPERSONAL RELATIONSHIPS: Interactions
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Is approachable, personable and helpful when dealing with others.
Phase II -Interacts with others effectively demonstrates consideration and respect. Aware of the
impact of behaviour on others and able to modify approaches appropriately.
Phase III -Demonstrates highly developed interpersonal relations expertise in dealing with a
range of situations which may include complex, sensitive and/or confidential issues.
• INTERPERSONAL RELATIONS: Ethics and Standards
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Demonstrates honesty and fairness meets workplace expectations and commitments.
Phase II -Follows, and encourages others to follow ethical practices, workplace codes, standards,
procedures and expectations, including the boundaries of confidentiality.
Phase III -Has a well-developed sensitivity to and understanding of professional ethics and workplace
standards and expectations and is able to both set and follow them coaches or acts on behalf of others.
• INTERPERSONAL RELATIONS: Accomplishing Results
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Carries out tasks to accomplish expected results and interacts with others appropriately.
Phase II -Achieves productive results through balancing completing tasks with maintaining effective
relations with others.
Phase III -Successfully balances results oriented focus with interpersonal relations considerations in
complex, challenging situations assists others in developing their skills in this area.
• PERSONAL ORGANIZATIONAL SKILLS/TIME MANAGEMENT
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Follows the work schedule and/or completes assigned tasks within timelines.
Phase II -Sets and/or negotiates priorities and accomplishes activities or processes within timelines.
Phase III -Applies a variety of time management strategies when dealing with a range of issues and
problems while carrying out diverse roles and responsibilities.
• PERSEVERANCE AND FOLLOW THROUGH
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Follows through on tasks and assignments despite obstacles.
Phase II -Positively motivates self to persevere with activities and projects despite setbacks and challenges.
Encourages others.
Phase III -Perseveres with complex, challenging situations positively motivates and coaches others seeks
resources, supports and pursues alternatives as appropriate.
UNIVERSITY OF CALGARY
Core Competency Descriptors
http://www.ucalgary.ca/hr/system/files/Core-Competency-Descriptors.pdf
8
PERSONAL EFFECTIVENESS (Ability to demonstrate respect, dignity and integrity in interpersonal
relationships and to demonstrate positive personal coping and wellness strategies)
• INTERPERSONAL RELATIONSHIPS: Interactions
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Is approachable, personable and helpful when dealing with others.
Phase II -Interacts with others effectively demonstrates consideration and respect. Aware of the
impact of behaviour on others and able to modify approaches appropriately.
Phase III -Demonstrates highly developed interpersonal relations expertise in dealing with a
range of situations which may include complex, sensitive and/or confidential issues.
• INTERPERSONAL RELATIONS: Ethics and Standards
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Demonstrates honesty and fairness meets workplace expectations and commitments.
Phase II -Follows, and encourages others to follow ethical practices, workplace codes, standards,
procedures and expectations, including the boundaries of confidentiality.
Phase III -Has a well-developed sensitivity to and understanding of professional ethics and workplace
standards and expectations and is able to both set and follow them coaches or acts on behalf of others.
• INTERPERSONAL RELATIONS: Accomplishing Results
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Carries out tasks to accomplish expected results and interacts with others appropriately.
Phase II -Achieves productive results through balancing completing tasks with maintaining effective
relations with others.
Phase III -Successfully balances results oriented focus with interpersonal relations considerations in
complex, challenging situations assists others in developing their skills in this area.
• PERSONAL ORGANIZATIONAL SKILLS/TIME MANAGEMENT
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Follows the work schedule and/or completes assigned tasks within timelines.
Phase II -Sets and/or negotiates priorities and accomplishes activities or processes within timelines.
Phase III -Applies a variety of time management strategies when dealing with a range of issues and
problems while carrying out diverse roles and responsibilities.
• PERSEVERANCE AND FOLLOW THROUGH
The person performing this job is typically or frequently expected to demonstrate the following behaviours,
skills, knowledge:
Phase I -Follows through on tasks and assignments despite obstacles.
Phase II -Positively motivates self to persevere with activities and projects despite setbacks and challenges.
Encourages others.
Phase III -Perseveres with complex, challenging situations positively motivates and coaches others seeks
resources, supports and pursues alternatives as appropriate.