Objec&ve

Renova)on
of
Bisse.
Collabora)ve
Center
&
reading
room

What
do
users
want,
how
do
they
work
&
what
do
they
do
in
collabora)ve
learning
spaces?

In-­‐depth
assessment
process
(2012-­‐2014)
modelled
on
the
University
of
Rochester
and
Ethnographic
Research
in
Illinois
Libraries
(ERIAL)
projects. Methodology
We
did
the
following:
Results Analysis
of
the
collected
data
for
themes
and
pa.erns
is
ongoing
and
the
findings
are
too
detailed
to
represent
in
full
here,
but
below
are
some
preliminary
common
themes.
Redesign
(Phases
1
&
2)
Phase
1
(Spring
2013)
added:

Aga)
collabora)ve
worksta)ons
(2
on
LibCal
reserva)on
system
2
open)

O.omans,
beanbags
&
more
whiteboards
2
laptop
docks
(Mac
&
PC)-­‐later
removed

Increased
signage
(digital
and
print)
Post-­‐redesign
survey:
average
sa)sfac)on
scores
increased
from
3.5
to
5
(with
5
being
very
sa)sfied).
Phase
2
(Spring
2014)
added:

SoY
chairs
&
couches

Small
end
&
scratch
pad
tables

Privacy
screens
&
large
lamps

Laptop
tables

Counterheight
&
3-­‐4
person
tables

Mediascape
collabora)ve
presenta)on
system

Charging
sta)ons Acknowledgments
&
More
Info
Many
thanks
to
Aga)
and
Tidebreak
for
the
trial
of
their
products.
For
more
informa)on
on
these
studies,
please
contact
Camille
Andrews
(ca92@cornell.edu)
or
Sara
E.
Wright
(sew268@cornell.edu).
Redesigning
collabora)ve
learning
spaces:
How
to
get
the
informa)on
you
need
to
get
the
transforma)on
right
the
first
)me
Likes

Basics
maLer:
variety
of
spaces
for
different
purposes
&
furniture
styles
and
heights,
space
to
spread
out
comfort
good
ligh&ng
outlets
acous&cs

Some
privacy
low
traffic
few
distrac)ons

Aesthe&csboth
:
modern
&
“library”
feel,
plants/nature,
color &
visual
interest,
openness
&
sight
of
others
working

TechnologyLaptops,
:
Google
Docs,
Dropbox,
LCD
screens
&
dual
monitors
popular
but
low
tech
(whiteboards
&
markers)
important

Proximity
to
home,
food,
drink
&
resources
&
familiarity

Both
reservable
&
open
spaces

Average
groups
of
2-­‐4
people
Camille
Andrews,
Learning
Technologies
&
Assessment
Librarian
&
Sara
E.
Wright,
Head
of
User
Services,
Albert
R.
Mann
Library,
Cornell
University,
Ithaca,
NY
Interviews
on
group
work
(n=6)
Survey
(n=29)
on
Aga)
furniture
&
Brejord
whiteboards
Usability
tes&ng
and
survey
(n=61)
on
Tidebreak's
TeamSpot
soYware
Photo
diaries
&
interviews
(n=7)
Ideal
space
design
exercise
(n=45)
Observa&ons
(manual
&
SUMA
data
collec)on
tool) Post-­‐redesign
surveys
(Phase
1:
n=approx.
100
Phase
2:
n=46)
Usability
tests
&
interviews
on
room
reserva)on
soYware
(LibCal
&
D!bs)
&
processes
(n=11
&
28)
Surveys
on
docking
sta)ons,
furniture
color,
etc. Environmental
scan
and
visits
to
other
collabora)ve
facili)es
Dislikes

Too
noisy
or
quiet

Furniture
uncomfortable
(wrong
height,
too
hard,
small,
etc.)
or
too
comfortable
(encourages
sleep)

Too
open
(
privacy )
or
enclosed,
claustrophobic

Too
crowded ,
distrac)ng
high
traffic
social

Bad
ligh&ng ,
lights
on
)mer

No
outlets

Too
close
to
strangers

Colors
are
depressing
and
drab .
No
pictures
or
plants.
Too
Gothic

Out
of
the
way

Unsure
if
reserved,
others
taking
up
space
for
nonacademic
use,
squaVng

Strong
smell
from
food,
not
clean
TeamSpot
Pros:

Very
useful
features,
esp.
file
sharing
&
wireless
control

Posi)ve
feedback
&
excitement,
esp.
from
trained
groups
with
longer
term
projects
and
large,
complex
format
files
TeamSpot
Cons:

Learning
curve
(esp.
for
staff
&
compared
to
Google
Docs
for
students)

Some
confusion
on
system
messages
&
group
dynamics
over
control
of
main
screen
PC/Mac
&
mobile
device
compa)bility
issues

Issues
for
Mann
-­‐
network
conges)on
be.er
and
more instruc)ons/signage
needed
SPEC Kit 342: Next-Gen Learning Spaces · 167
CORNELL UNIVERSITY
Redesigning Collaborative Learning Spaces
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