98 · Survey Results: Survey Questions and Responses
Increased visibility for the Library’s
collections and events with people who
might not normally visit the Library’s Web
Increasing transparency and providing
an avenue for 2-way communication
and a means of interaction with the
members of the public that are using these
technologies and who want to feel they
have a relationship with a person, rather
than an institution. VPA, Com
Facilitating collaboration amongst staff.
Increased visibility to library users.
Being where the students are (e.g.,
Increased presence for reference during
library renovation. VPA
Increased visibility with students.
Facilitates communication internally.
Keeps librarians current on new
Internal communication & documentation.
Market library services.
Library promotion. PR Better able to meet user’s needs. IS Staying ahead of the tech curve. O
More bottom up creation of content.
Promotion of library and library services to
a wider community. PR
Building a wider community for library
staff to work with. VPA
Moves library resources and services into
our users’ everyday online activities. VPA
Promote resources and services.
Collaborate with colleagues/faculty.
Educate users (educate ourselves, learning
from other colleagues). O
Promote the library to users within services
that they themselves are using. PR
Greater collaboration within the library.
Provides an additional outlet to promote
Improves communication within the
libraries and between library users and
libraries. VPA, Com
Allows staff to experiment with new ways
to deliver library services.
Provides users with another means of
interacting with library staff.
Allows the library to interact with users in
ways that the users have come to expect.
Provides visibility and “discoverability” of
library services and collections.
Increases patron satisfaction with the
Patrons can help evaluate and design new
Putting our services and collections into
the user flow. VPA
Communication—both internal and
Adding functionality to our services and