SPEC Kit 304: Social Software in Libraries · 61
Please indicate the main goals for using this particular tool. Check all that apply. N=59
N
Connecting library staff with library users 39 46 55 32 45 4 56
Connecting library staff within your library/institution 8 21 27 3 14 — 28
Connecting staff at different library institutions 5 13 14 3 8 2 17
Connecting library users with library users 2 3 5 3 3 — 6
Connecting other groups 1 2 3 2 2 — 3
Please describe the “other groups.”
“Community users can use the service.”
“Potential new users.”
Please describe the other type(s) of experience(s) and the corresponding group.
“Provide reference to distant users.”
“Reference assistance.”
“Support off-hours chat service.”
“Supporting this service is a shared effort with neighboring ARL libraries (UNC, Duke).”
“To provide reference services.”
To
enable
discovery
To
share
information
To
enable
timely
communication
To
market
library
services
To
establish
rapport
Other
type
of
experience
Please indicate the main goals for using this particular tool. Check all that apply. N=59
N
Connecting library staff with library users 39 46 55 32 45 4 56
Connecting library staff within your library/institution 8 21 27 3 14 — 28
Connecting staff at different library institutions 5 13 14 3 8 2 17
Connecting library users with library users 2 3 5 3 3 — 6
Connecting other groups 1 2 3 2 2 — 3
Please describe the “other groups.”
“Community users can use the service.”
“Potential new users.”
Please describe the other type(s) of experience(s) and the corresponding group.
“Provide reference to distant users.”
“Reference assistance.”
“Support off-hours chat service.”
“Supporting this service is a shared effort with neighboring ARL libraries (UNC, Duke).”
“To provide reference services.”
To
enable
discovery
To
share
information
To
enable
timely
communication
To
market
library
services
To
establish
rapport
Other
type
of
experience
