96 · Survey Results: Survey Questions and Responses
Communication; great way to ﬁnd new
applications as recommended by others.
Being where the users are, promotion of
library services in different venues.
Communication. Com Marketing. PR Staff skill development. SS
Communications. Com Marketing. PR Establishing a “with it” image. PR
Connecting with students to provide our
services where they are-online. VPA
Current awareness. CA Connect with users. VPA New initiatives in improving services. IS
Ease of use.
Remote users can learn about services
Enables feedback from users.
Easily connecting library users and library
Most of the third party software we
adopted is easy to use and has a high ROI
(Return on Investment). Even though the
investment of our time and resources are
kept to a minimum, we are able to enrich
our users’ Web experience.
Blogs create an environment in which
staff of various technical skill levels can
participate in contributing content to our
website. With RSS feeds we are able to
push content of the blogs to strategic
locations of our website and potentially
to Web spaces of our users, including
academic department websites and course
websites. Both help us with marketing the
library. VPA, PR, CC
Improve discoverability of library
Promote library services.
Experiment with new ways of relating to
Enhancing information by tagging in
natural language. RD
Documenting dynamic activities.
Extend the reach of reference service.
Learn a new mode of communication
which our users are also using. Com
Facilitating communication with users in
the ways they prefer and in the locations
(physical and virtual) they use.
Marketing library services; keeping
library resources and services visible and
The beneﬁts to staff of learning new tools
and developing new applications; learning
new skills is invigorating and interesting.
For staff - project management and
Social tagging lets users directly interact
with our catalog records and to share that
information with other users. RD, SI
RSS feeds give targeted new book lists.