170 · ARL Statistics 2008–2009
PART B: Related Books and Articles Published in Other Sources
Arms, William. “Quality Control in Scholarly Publishing on the Web.” The Journal of Electronic Publishing 8, no. 1 (August
2002).
Band, Jonathan. “The Three P’s: A Tribute to Duane Webster.” portal: Libraries and the Academy 9, no. 3 (2009): 367–74.
Baumol, W. J., and M. Marcus. Economics of Academic Libraries. Washington, DC: American Council of Education, 1973.
Bertot, John Carlo, Charles McClure, and Joe Ryan. Statistics and Performance Measures for Public Library Networked Services.
Chicago: American Library Association, 2001.
Blixrud, Julia. “The Association of Research Libraries Statistics and Measurement Program: From Descriptive Data to
Performance Measures.” Proceedings from the 4th Northumbria International Conference on Performance Measurement
in Libraries and Information Services, edited by Joan Stein, Martha Kyrillidou, and Denise Davis. Washington, DC:
Association of Research Libraries, 2002.
Branin, Joseph J. “Duane Webster’s Contributions to Leadership Development in Research Libraries, 1970–2008.” portal:
Libraries and the Academy 9, no. 3 (2009): 349–54.
Carlson, Scott. “The Deserted Library: As Students Work Online, Reading Rooms Empty Out Leading Some Campuses
to Add Starbucks.” The Chronicle of Higher Education, November 16, 2001.
Case, Mary M. “Scholarly Communication: ARL as a Catalyst for Change.” portal: Libraries and the Academy 9, no. 3 (2009):
381–96.
Clapp, V. W. The Future of the Research Library. Urbana: University of Illinois Press, 1964.
Coffman, Steve. “Building Earth’s Largest Library: Driving into the Future.” Searcher 7, no. 3 (March 1999).
Competition Commission of the United Kingdom. Reed Elsevier, PLC, and Harcourt General, Inc.: A Report on the Proposed
Merger, presented to Parliament by the Secretary of State and Trade and Industry by Command of Her Majesty,
July 2001.
Cook, Colleen, Fred Heath, Martha Kyrillidou, and Duane Webster. “The Forging of Consensus: A Methodological
Approach to Service Quality Assessment in Research Libraries the LibQUAL+ Experience.” Proceedings from the
4th Northumbria International Conference on Performance Measurement in Libraries and Information Services, edited by
Joan Stein, Martha Kyrillidou, and Denise Davis. Washington, DC: Association of Research Libraries, 2002.
Cook, Colleen, Fred Heath, and Bruce Thompson. “Score Norms for Improving Library Service Quality: A LibQUAL+
study.” portal: Libraries and the Academy 2 (2002): 13–26.
Cook, Colleen, Fred Heath, Bruce Thompson, and Russell Thompson. “LibQUAL+: Service Quality Assessment in
Research Libraries.” IFLA Journal 27 (2001): 264–68.
_______. The Search for New Measures: The ARL LibQUAL+Project—A Preliminary Report. Baltimore: Johns Hopkins
University Press, 2001. Accessed at http://muse.jhu.edu/demo/pla/1.1cook.html on August 22, 2001.
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