SPEC Kit 327: Reconfiguring Service Delivery · 65
Please specify the other impact.
Librarians Other Professionals Support Staff
Brought a new librarian with strong
experience to the branch leaders team.
4.5 FTE library staff added to LCR team.
Librarians have more time to accomplish
other duties.
Reduced hours at desk. More cross training.
Peer counseling services were provided
away from the service desk.
Layoffs.
Scanning services were added to copy
service center.
The Computer Lab manager has to staff
an extra desk, on another floor, either
with students or by covering the hours
himself.
Undetermined possible reduction in
mediated ILL, increased user delivery,
some monitoring of the ArticleReach
service itself, and monetary impact on
copyright permissions.
24. Please briefly describe the impact on staff, including number of staff affected, how assignments
changed, whether reporting relationships changed, etc. N=16
Both of the support staff moved into vacant positions elsewhere in the library system—effectively allowing us to reduce
the size of our staff by two FTE.
Chemistry Librarian retired staff reassigned.
Consolidation of reading rooms made possible in part by staff re-organizations approximately a year earlier. There are
now single special-collections-wide units for technical services and for research and instruction, rather than parallel
units within each special collections department. Staff have been reassigned to the new units, and some public service
staff now provide service from a location that is new to them.
Initially, librarians and support staff were assigned to the Commons Desk. Over time, this was changed to a model of IT
support staff and library student employees. The desk was much busier with laptop checkout than anticipated.
IS&T transferred existing scanners for public use to the library the library purchased one overhead scanner for student/
public use and one for Scan/Copy Center staff use (primarily for ILL). Number of copiers in library reduced. Existing copy
center staff manage both scanners and copiers.
Please specify the other impact.
Librarians Other Professionals Support Staff
Brought a new librarian with strong
experience to the branch leaders team.
4.5 FTE library staff added to LCR team.
Librarians have more time to accomplish
other duties.
Reduced hours at desk. More cross training.
Peer counseling services were provided
away from the service desk.
Layoffs.
Scanning services were added to copy
service center.
The Computer Lab manager has to staff
an extra desk, on another floor, either
with students or by covering the hours
himself.
Undetermined possible reduction in
mediated ILL, increased user delivery,
some monitoring of the ArticleReach
service itself, and monetary impact on
copyright permissions.
24. Please briefly describe the impact on staff, including number of staff affected, how assignments
changed, whether reporting relationships changed, etc. N=16
Both of the support staff moved into vacant positions elsewhere in the library system—effectively allowing us to reduce
the size of our staff by two FTE.
Chemistry Librarian retired staff reassigned.
Consolidation of reading rooms made possible in part by staff re-organizations approximately a year earlier. There are
now single special-collections-wide units for technical services and for research and instruction, rather than parallel
units within each special collections department. Staff have been reassigned to the new units, and some public service
staff now provide service from a location that is new to them.
Initially, librarians and support staff were assigned to the Commons Desk. Over time, this was changed to a model of IT
support staff and library student employees. The desk was much busier with laptop checkout than anticipated.
IS&T transferred existing scanners for public use to the library the library purchased one overhead scanner for student/
public use and one for Scan/Copy Center staff use (primarily for ILL). Number of copiers in library reduced. Existing copy
center staff manage both scanners and copiers.
