SPEC Kit 327: Reconfiguring Service Delivery · 207
Hanover Research Council. Academic Library of the Future. Washington, DC: Hanover Research Council, 2009.
Hardesty, Larry L. Books, Bytes, and Bridges: Libraries and Computer Centers in Academic Institutions. Chicago:
American Library Association, 2000.
Hardesty, Larry L., and Richard Ekman. “Successful Partnering to Transform the College Library: An
Interview with Richard Ekman.” portal: Libraries and the Academy 4, no. 4 (2004): 455–63.
Harland, Pamela Colburn. “The Learning Commons: Seven Simple Steps to Transform Your Library.”
Libraries Unlimited, http://site.ebrary.com/id/10459058.
Hawkins, Brian L., and Patricia Battin. The Mirage of Continuity: Reconfiguring Academic Information Resources
for the 21st Century. Washington, DC: Council on Library and Information Resources, Association of
American Universities, 1998.
Hazen, Dan. “Lost in the Cloud: Research Library Collections and Community in the Digital Age.” Library
Resources &Technical Services 53, no. 4 (2011): 195–204.
Heitsch, Elizabeth K., and Robert P. Holley. “The Information and Learning Commons: Some Reflections.”
New Review of Academic Librarianship 17, no. 1 (2011).
Hinchliffe, Lisa Janicke, and Melissa Autumn Wong. “From Services-Centered to Student-Centered: A
Wellness Wheel Approach to Developing the Library as an Integrative Learning Commons.” College &
Undergraduate Libraries 17, no. 2/3 (2010): 213–24.
Hurlbert, Janet McNeil. Defining Relevancy: Managing the New Academic Library. Westport, CT: Libraries
Unlimited, 2008.
Irvine, Kate. “Collaborative Re-Imagining: Accelerating the Rate of Change in National and State Libraries.”
Australian Academic &Research Libraries 41, no. 1 (2010): 64–8.
Jamieson, Peter. “Positioning the University Library in the New Learning Environment.” Planning for Higher
Education 34, no. 1 (2005): 5–11.
Jilovsky, Cathie. “Singing in Harmony: Statistical Benchmarking for Academic Libraries.” Library
Management 32, no. 1–2 (2011): 48–61.
Johnson, Ken, Susan Jennings, and Sue Hisle. “Ending the Turf War: Circulation, Reference, and Instruction
on One Team.” Journal of Access Services 8, no. 3 (2011): 107–24.
Johnston, Scott D. “Rethinking Privacy in the Public Library.” International Information &Library Review 32 no.
3/4 (September/December 2000): 509–17.
Jones, D. Yvonne, Margarite McCandless, Kara Kiblinger, Kelly Giles, and Jenne McCabe. “Simple Marketing
Techniques and Space Planning to Increase Circulation.” Collection Management 36, no. 2 (2011): 107–18.
Keene, Judith, and Roger Fairman. “Building an Integrated Work Force through Shared Values: The
Worcester Library and History Centre.” Library Review 60, no. 3 (2011): 188–201.
Kennedy, James R., Lisa Vardaman, and Gerard B. McCabe. Our New Public, a Changing Clientele: Bewildering
Issues or New Challenges for Managing Libraries? Westport, CT: Libraries Unlimited, 2008.
Hanover Research Council. Academic Library of the Future. Washington, DC: Hanover Research Council, 2009.
Hardesty, Larry L. Books, Bytes, and Bridges: Libraries and Computer Centers in Academic Institutions. Chicago:
American Library Association, 2000.
Hardesty, Larry L., and Richard Ekman. “Successful Partnering to Transform the College Library: An
Interview with Richard Ekman.” portal: Libraries and the Academy 4, no. 4 (2004): 455–63.
Harland, Pamela Colburn. “The Learning Commons: Seven Simple Steps to Transform Your Library.”
Libraries Unlimited, http://site.ebrary.com/id/10459058.
Hawkins, Brian L., and Patricia Battin. The Mirage of Continuity: Reconfiguring Academic Information Resources
for the 21st Century. Washington, DC: Council on Library and Information Resources, Association of
American Universities, 1998.
Hazen, Dan. “Lost in the Cloud: Research Library Collections and Community in the Digital Age.” Library
Resources &Technical Services 53, no. 4 (2011): 195–204.
Heitsch, Elizabeth K., and Robert P. Holley. “The Information and Learning Commons: Some Reflections.”
New Review of Academic Librarianship 17, no. 1 (2011).
Hinchliffe, Lisa Janicke, and Melissa Autumn Wong. “From Services-Centered to Student-Centered: A
Wellness Wheel Approach to Developing the Library as an Integrative Learning Commons.” College &
Undergraduate Libraries 17, no. 2/3 (2010): 213–24.
Hurlbert, Janet McNeil. Defining Relevancy: Managing the New Academic Library. Westport, CT: Libraries
Unlimited, 2008.
Irvine, Kate. “Collaborative Re-Imagining: Accelerating the Rate of Change in National and State Libraries.”
Australian Academic &Research Libraries 41, no. 1 (2010): 64–8.
Jamieson, Peter. “Positioning the University Library in the New Learning Environment.” Planning for Higher
Education 34, no. 1 (2005): 5–11.
Jilovsky, Cathie. “Singing in Harmony: Statistical Benchmarking for Academic Libraries.” Library
Management 32, no. 1–2 (2011): 48–61.
Johnson, Ken, Susan Jennings, and Sue Hisle. “Ending the Turf War: Circulation, Reference, and Instruction
on One Team.” Journal of Access Services 8, no. 3 (2011): 107–24.
Johnston, Scott D. “Rethinking Privacy in the Public Library.” International Information &Library Review 32 no.
3/4 (September/December 2000): 509–17.
Jones, D. Yvonne, Margarite McCandless, Kara Kiblinger, Kelly Giles, and Jenne McCabe. “Simple Marketing
Techniques and Space Planning to Increase Circulation.” Collection Management 36, no. 2 (2011): 107–18.
Keene, Judith, and Roger Fairman. “Building an Integrated Work Force through Shared Values: The
Worcester Library and History Centre.” Library Review 60, no. 3 (2011): 188–201.
Kennedy, James R., Lisa Vardaman, and Gerard B. McCabe. Our New Public, a Changing Clientele: Bewildering
Issues or New Challenges for Managing Libraries? Westport, CT: Libraries Unlimited, 2008.
