SPEC Kit 327: Reconfiguring Service Delivery · 39
Librarians Other Professionals Support Staff
Librarians in collection development
sitting at reference desk and providing
virtual reference service.
Access Services &Circulation sitting at
reference desk and providing virtual
reference services.
Librarians need to work with/
collaborate with staff from another
unit and work toward a shared service
philosophy.
Other professionals need to work with/
collaborate with staff from another
unit and work toward a shared service
philosophy.
Support staff need to work with/
collaborate with staff from another
unit and work toward a shared service
philosophy.
Librarians will be significantly reducing
their hours at the reference/library
service desk.
Increased cross training on new
processes and technologies (for both
circulation and reference).
Increased cross training on new
processes and technologies (for both
circulation and reference).
One of the two professional positions
was moved elsewhere in the library.
Reallocation of time from desk to in-
office consultations, liaison, outreach,
instruction.
More responsibility for reference
services and related administrative
support.
Removed from the Reference desk with
one exception.
Research Center: adopted single
reference librarian staffing introduced
appointments.
Some reduction in the amount of hours
on desk, consolidated service point.
Working at consolidated service point
with campus partners.
Working at consolidated service point
with campus partners.
We hired a new media services librarian
position.
We hired a media services specialist
position.
Many of the support staff now work at
more than one service point, and staff
who were formerly not assigned to
service points may now work on a desk.
In 2010, for the first time, the library
actually laid off three classified staff
(system-wide) to deal with budget cuts.
One of the positions identified for layoff
was in the newly consolidated Media
Center.
Layoffs.
Librarians Other Professionals Support Staff
Librarians in collection development
sitting at reference desk and providing
virtual reference service.
Access Services &Circulation sitting at
reference desk and providing virtual
reference services.
Librarians need to work with/
collaborate with staff from another
unit and work toward a shared service
philosophy.
Other professionals need to work with/
collaborate with staff from another
unit and work toward a shared service
philosophy.
Support staff need to work with/
collaborate with staff from another
unit and work toward a shared service
philosophy.
Librarians will be significantly reducing
their hours at the reference/library
service desk.
Increased cross training on new
processes and technologies (for both
circulation and reference).
Increased cross training on new
processes and technologies (for both
circulation and reference).
One of the two professional positions
was moved elsewhere in the library.
Reallocation of time from desk to in-
office consultations, liaison, outreach,
instruction.
More responsibility for reference
services and related administrative
support.
Removed from the Reference desk with
one exception.
Research Center: adopted single
reference librarian staffing introduced
appointments.
Some reduction in the amount of hours
on desk, consolidated service point.
Working at consolidated service point
with campus partners.
Working at consolidated service point
with campus partners.
We hired a new media services librarian
position.
We hired a media services specialist
position.
Many of the support staff now work at
more than one service point, and staff
who were formerly not assigned to
service points may now work on a desk.
In 2010, for the first time, the library
actually laid off three classified staff
(system-wide) to deal with budget cuts.
One of the positions identified for layoff
was in the newly consolidated Media
Center.
Layoffs.
