SPEC Kit 330: Library Contribution to Accreditation  · 65
Howard University
Library Assessment Plan—Goal 1 Objective 1c
Library Assessment Plan, Goals, Howard University
http://www.howard.edu/library/assessmentplan/main/Goal%201c.htm[9/12/12 7:14:54 PM]
HUL HOME Assessment Goals & Objectives
Library Assessment Plan—Goal 1
Objectives: 1a | 1b | 1c
Department/School/Administrative Unit: University Libraries
Submitted by: Academic Year
Program Title and Degree (if applicable)
GOAL 1: ACCESS TO INFORMATION -- Patrons informational needs for education, research and service
are fully met
Intended Educational (Student), Research or Service Outcomes, Administrative Objectives or Expected Results (In this section,
clearly articulate the expected results related to each goal. Try to make the objectives results-oriented). It is best to specify the objectives for
each goal--e.g., Goal 1 may have two objectives labeled as Objective 1a and Objective 1b)
OBJECTIVE 1c: Patrons obtain information not available at Howard libraries, promptly and with minimum
When seeking information resources, patrons will experience the following:
Performance Criteria/Indicators for Success
New acquisitions are promptly listed in OPAC and made available
Bibliographers have current information of account balances
URLs in Sterling, webliographies, annotated guides and other finding aids are working, accurate and up-to-date
Staff assistance in locating materials/processing requests is prompt, courteous, and confidential
Borrowing/return/clearance procedures/services are prompt, consistent and courteous
Patrons will obtain materials listed as available in the Channing Pollock Theatre Collection expeditiously or by a specified
time on weekdays
Processing of course reserves is prompt and accurate
E-reserves are ubiquitous and promptly available
Processing of ILL requests is prompt and informative
Shelving of materials is prompt and orderly
Reciprocal libraries' resources collections are accessible through direct borrowing or ILL (AS)
Library policies and procedures are up-to-date and clear
Performance Activities
Assigned staff will oversee the continuous shelf reading of the collections
Bibliographers will prepare new subject guides or update existing ones each semester, as needed
Bibliographers will check web pages pertaining to their assigned disciplines monthly and ensure that the links are working and
Technical services will report monthly to bibliographers on new acquisitions and cataloging information
Technical Services will collaborate with bibliographers to create quick-link subject lists of online periodicals accessible
through Sterling
Technical Services will collaborate with bibliographers to expand Sterling into a "meta-catalog"--a comprehensive tool
providing a national level of bibliographic description and subject analysis for all accessible academic resources, including
links to the best available databases and bibliographic services
Bibliographers will report irregularities in Sterling or non-working links in Web records as soon as they are discovered and on
a weekly log that is emailed to the Head Cataloger, Systems Administrator or other appropriate library administrators
Bibliographers will oversee the annual inventory of selected subsets of the collections in order to replace missing items or
request adjustment of Sterling entries
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