SPEC Kit 330: Library Contribution to Accreditation · 163
Texas A&M University
SACS Reaffirmation of Accreditation. Comprehensive Standard 3.8.2
Section 3: Comprehensive Standards Standard 3.8.2, Page 7
• At the end of the 14 month MSL-piloted ER HelpDesk program
o TAMUL endorsed the service and provided personnel to support the program
o A tiered response program was implemented for online resources (also piloted by
MSL)
o Response times and rates of resolution decreased significantly
o TAMUL Digital Initiatives Unit implemented a new software program to
streamline the authentication process for remote users
Supporting Documentation and Evidence:
• CoP Faculty Workshop flyer
• CoP Information Resources Fair flyer
• MSL Online Tutorials
• MSL Open House
• MSL Subject Guides
• Syllabus: Internal Medicine Clerkship Informatics Rotation
• Syllabus: SRPH 640: Public Health Informatics
• TAMU-TAM HSC (Texas A&M University -Texas A&M Health Science Center)
Intrasystem Cooperation Contract
Texas A&M University
SACS Reaffirmation of Accreditation. Comprehensive Standard 3.8.2
Section 3: Comprehensive Standards Standard 3.8.2, Page 7
• At the end of the 14 month MSL-piloted ER HelpDesk program
o TAMUL endorsed the service and provided personnel to support the program
o A tiered response program was implemented for online resources (also piloted by
MSL)
o Response times and rates of resolution decreased significantly
o TAMUL Digital Initiatives Unit implemented a new software program to
streamline the authentication process for remote users
Supporting Documentation and Evidence:
• CoP Faculty Workshop flyer
• CoP Information Resources Fair flyer
• MSL Online Tutorials
• MSL Open House
• MSL Subject Guides
• Syllabus: Internal Medicine Clerkship Informatics Rotation
• Syllabus: SRPH 640: Public Health Informatics
• TAMU-TAM HSC (Texas A&M University -Texas A&M Health Science Center)
Intrasystem Cooperation Contract
