74 · Survey Results: Survey Questions And Responses
We do daily visits as opposed to total head counts. For undergrads, there were about 1000 visits; for grad students,
including non-Duke grad student, the count was 700.
We only record the number of students. We do not separate them out by graduate vs. undergraduate.
2008 user survey suggests approximately 750 student users annually.
CTASC staff keep circulation statistics of materials based on format (archival material, theses, pamphlets, etc.) and keep
a database of registered users that records type of researcher (undergraduate, graduate, faculty, external) but do not
cross reference the two.
Estimated for RBSC/University Archives: 3,100 annually.
Not speciﬁcally number of students vs. other categories of users.
That information is requested on the registration form but not tracked.
Track the number of visitors to Special Collections but do not break down by types of visitors.
Two departments do not compile the number of students who come in for reporting purposes, but do collect this
information. Both departments operate with a paper system for managing patrons and compilation of data is
cumbersome as a result. The other department does keep and compile this information, but doesn’t distinguish between
grad and undergrad.
We are working to automate gathering of this information.
We count the number of users but we don’t routinely identify the status of each person that walks in, so we can’t
distinguish, undergrads, grads, faculty or general public each year. We participated in the Archival Metrics project survey
ﬁeld test in January 2008 and our plan was to snapshot the user community every couple of years. In January 2008 we
were about 30% undergrad, extrapolating would put us to ca. 1,800 visits a year. Graduate students perhaps 600 visits
a year. Many are repeat visitors.
We do break down this data in our patron database, but can only extract it by running a report. We have generally
found that since 1998, about 80% of all of our patrons per year are students.
We don’t have statistics to distinguish between students and other researchers.
We don’t keep track overall but we do look at use of collections for several months following events and about a month
before while we are promoting the event to see what kind of impact the event might have on usage of the featured
We keep patron and circulation totals. 1536 patrons, 6026 items circulated. We’ve also recently implemented Aeon
software and that will change how we count statistics.
We track the number of patrons, but don’t separate by academic rank.
We track the number of readers registered annually (1107 in 2009 which includes students, faculty, and external users),
and the number of items requested for use in our reading room (16,456 in 2009), but not the number of students who
used special collections materials.