60 · Survey Results: Survey Questions and Responses
23. How do liaisons inform departments of services that they can offer? Check all that apply. N=66
Send information via e-mail 65 99%
Meet with faculty individually 65 99%
Attend departmental meetings 63 96%
New faculty orientation 62 94%
News on library’s homepage 59 89%
Promotional flyers, brochures, etc. sent to department 44 67%
Special events such as technology fairs 44 67%
Promotional flyers, brochures, etc. in library 40 61%
Blogs 36 55%
Library newsletter 35 53%
Electronic discussion lists 33 50%
Ads or articles in campus newspaper 21 32%
Other method 21 32%
Please briefly describe the other method. N=21
Announcements in weekly campus news service email
Annual reception for new faculty and departmental representatives
Attend faculty retreats and strategic planning sessions, send messages for distribution by administrative staff,
electronic information boards in buildings, office hours on site, attend or participate in faculty or student research days,
membership on curriculum and technology committees, etc. Not all methods used by all, as stated previously. There
is also value in relationships and visibility built over time. While we have had turnover in liaisons, a fairly stable faculty
come to know, rely on, and seek out the new individual in the liaison role.
Campus magazine and library magazine
During summer orientation, the library’s services and resources are included in students’ materials, as well as during the
parent orientation session focusing on academic resources.
Grad student orientation, screen savers, book marks, posters highlighting subject librarians
Informal coffee, random meetings on campus and beyond
Liaisons increasingly work with campus partners to insert information about liaison services into departmental print/
electronic newsletters, and to promote relevant workshops, etc.
LibGuides
Mass-marketing (mail chimp), social media, attendance at social &cultural events
Referrals from questions received by the general email and instant messaging reference service.
Social media (2 responses)
Social media. We are very environmentally conscientious and are trying to minimize paper trail as much as possible, thus
we try not to send any paper products to departments, including flyers, brochures, etc.
Some use social media.
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