SPEC Kit 349: Evolution of Library Liaisons · 133
UC, San Diego Academic Liaison Program
The Liaison Program will provide leadership in communicating user priorities and preferences to
The Library.
Communication, Outreach and Promotion
Build an Outreach Toolkit: Core knowledge and about the Library and best practices for
Develop and implement best practices for communications with users at a variety of levels.
Construct systematic two‐way communications channels
Identify contact people for campus units, e.g. Head AAs, Dept network managers
Develop and promote a program through which campus units will identify with specific liaisons
Plan and deliver events targeted to specific, departmental user groups
Informational: Talks, exhibits
Promotional: participate in campus events to convey value, increase visibility, raise awareness
Develop web presence
Work with Digital User Services to determine how liaisons may best communicate through the
Library website, e.g. deciding how and where to display Liaison contact page(s).
Create specialized content for user web spaces.
Orientation for new faculty, graduate students and staff (including research, administrative,
and post‐graduate staff)
Create content for library communications as needed, e.g., campus newsletters, social
networks, digital signage, etc.
Provide office hours in user and library spaces
Research and Teaching Support
Participate in Faculty Continuing Education: teach library‐related topics identified through
needs assessment or liaison relationships
Provide consultation services for researchers
We will document consultation topics and outcomes. Examples include effective use of library
resources and services scholarly publishing support data management planning, and data
curation support.
Develop subject‐specific instructional content and activities for faculty, staff, graduate,
undergraduate education: workshops, guides, assignments, etc.
Information Resource Support
Identifying and linking appropriate resources to user sites
Advising on appropriate use, citation, license restrictions
Facilitating funding (e.g. Med Center, others?)
Investigating user needs for collections and assisting in selection
Assist departments and programs in ensuring that library‐related accreditation standards are
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