154 · Representative Documents: Responsibilities, Competencies, Goals
OHIO STATE UNIVERSITY
A Framework for the Engaged Librarian
http://library.osu.edu/staff/administration-reports/Engaged_Librarian_Framework_Dec2011.pdf
Competencies:
Analyzing and understanding users’
research and information needs to
develop, refine, assess, and sustain
research and information services and
programs in all formats
Actively seeking opportunities to foster
interdisciplinary collaborations in the
provision of research and information
services across the campus
Providing research consultations
that involve subject or other in-depth
specialized areas of expertise
Providing on-demand research and
information support in multiple formats
Continuously evaluating and assessing
research and information-related services
Examples of
best practices:
Developing and conducting
studies to assess users’ research,
information, and technology needs
(using data from Ask Database,
web logs, circulation statistics,
ILL Statistics, interviewing key
constituents)
Sharing information with colleagues
about disciplinary trends and OSUL/
University activities
Creating research portals, research
wikis, research blogs, and other virtual
tools and resources
Offering regular virtual and
in-person office hours in departments
Creating and maintaining
appropriate online research guides,
tutorials, etc.
Regularly surveying departmental
web sites, listservs, press releases,
OSUToday, onCampus and
other appropriates sources to
identify faculty research interests,
announcements of new University
initiatives and centers, etc.
Contributing to Subject Teams and
other groups in planning services for
interdisciplinary
projects and strategic priorities at the
campus level
Establishing research mentorships
with students writing undergraduate
theses
Engagement
Engagement is a deepened level of
sustained, high-quality, mutually ben-
eficial interaction in the liaison role
with academic programs.
Competencies:
Communicating effectively with
members of the assigned depart-
ments, individually or in groups, in
both face-to-face and virtual venues
Developing partnerships when ap-
propriate between the library and the
assigned area on collection building,
teaching and learning issues, grants
or research projects, or other areas of
mutual interest
Creating new programs and services
(or improving existing programs and
services) that respond to identified
needs and priorities of students and
faculty and to strategic directions of
the Library
Facilitating problem-solving for
the assigned programs in relation to
library services
Championing the library as an intel-
lectual meeting place for program-
ming, conversation, and inquiry
Examples of
best practices:
Communicating often with faculty,
students, academic staff, and admin-
istrators in assigned areas
Participating in departmental
meetings and other events such as
colloquia, seminars or dissertation
defenses
Participating in discipline-specific
organizations and associations
Inviting faculty to share their
scholarship through library-sponsored
programs and events
Research Services
Provide expert research consultation to members of the university community
through understanding user needs, extending specialized services to users ap-
propriate for their discipline and points in their research workflow, and assess-
ing the services offered in order to improve them.
The Ohio State University Libraries
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