SPEC Kit 349: Evolution of Library Liaisons · 197
UNIVERSITY OF MASSACHUSETTS AMHERST
UMass Amherst Libraries Librarian Engagement Framework: moving forward
W:\committes&wrkgrps\LiaisonCouncil\liaison responsibilities\librarian_engagement+program+v.3_042215 6
o Creating student learning outcomes for library instruction sessions, using assessment
methods to evaluate student learning, and using results to improve instruction.
o Collaborating with other campus partners to ensure that online course and subject
guides are integrated into learning management systems.
2. Research and client services: Provide in-depth, specialized consultations and workshops for
users. Responsibilities and core activities include:
• Offering expert assistance to users.
• Developing user capabilities with finding, evaluating, and using information and pertinent
technologies.
• Providing assistance and consultations in using specialized databases, citation management,
data services, copyright, metadata schema, digital preservation, finding aids, and other
library research tools.
• Assisting with accreditation preparation and benchmarking activities
• Documenting and analyzing data on service transactions.
• Contributing to the identification of user needs and the measurement of outcomes of reference,
teaching, learning, and research services.
• Assisting with the preparation of grant applications and systematically reviewing the literature
• Providing assistance and consultations in multimedia production and support of technologies
available through the libraries.
Best practice examples:
o Participating in staffing email, chat, and other virtual services or service desks as
appropriate
o Holding office hours in a department, centers, and institutes.
o Supporting use of citation management products (e.g., RefWorks).
o Partnering with data producers and repository contributors to help manage,
disseminate, and curate research data.
o Holding workshops to teach members of the UMass community how to use various
library technologies and tools.
3. Content management and scholarly communication :Develop, manage, and curate collections to
support teaching, learning and research. Responsibilities and core activities include:
• Selecting, acquiring, and managing content in assigned subject and functional areas.
• Strategically assessing and making data informed decisions regarding the acquisition,
retention, and preservation of content
• Collaborating with appropriate library staff on arrangement, description, cataloging, and
provision of access to content.
• Assisting in content recruitment and identifying digital resources that require long-term
preservation and merit sustained access.
UNIVERSITY OF MASSACHUSETTS AMHERST
UMass Amherst Libraries Librarian Engagement Framework: moving forward
W:\committes&wrkgrps\LiaisonCouncil\liaison responsibilities\librarian_engagement+program+v.3_042215 6
o Creating student learning outcomes for library instruction sessions, using assessment
methods to evaluate student learning, and using results to improve instruction.
o Collaborating with other campus partners to ensure that online course and subject
guides are integrated into learning management systems.
2. Research and client services: Provide in-depth, specialized consultations and workshops for
users. Responsibilities and core activities include:
• Offering expert assistance to users.
• Developing user capabilities with finding, evaluating, and using information and pertinent
technologies.
• Providing assistance and consultations in using specialized databases, citation management,
data services, copyright, metadata schema, digital preservation, finding aids, and other
library research tools.
• Assisting with accreditation preparation and benchmarking activities
• Documenting and analyzing data on service transactions.
• Contributing to the identification of user needs and the measurement of outcomes of reference,
teaching, learning, and research services.
• Assisting with the preparation of grant applications and systematically reviewing the literature
• Providing assistance and consultations in multimedia production and support of technologies
available through the libraries.
Best practice examples:
o Participating in staffing email, chat, and other virtual services or service desks as
appropriate
o Holding office hours in a department, centers, and institutes.
o Supporting use of citation management products (e.g., RefWorks).
o Partnering with data producers and repository contributors to help manage,
disseminate, and curate research data.
o Holding workshops to teach members of the UMass community how to use various
library technologies and tools.
3. Content management and scholarly communication :Develop, manage, and curate collections to
support teaching, learning and research. Responsibilities and core activities include:
• Selecting, acquiring, and managing content in assigned subject and functional areas.
• Strategically assessing and making data informed decisions regarding the acquisition,
retention, and preservation of content
• Collaborating with appropriate library staff on arrangement, description, cataloging, and
provision of access to content.
• Assisting in content recruitment and identifying digital resources that require long-term
preservation and merit sustained access.
