42 · Survey Results: Survey Questions and Responses
Access is governed by privacy legislation as the collection contains personal information. Reproduction is subject to the
Canadian Copyright Act as not all copyright was transferred to the Archives at the time of the donation.
As mentioned, above, involvement with this particular community-based collection involves a heightened degree of,
and sensitivity to, donor needs and expectations than may be required of other collections. This often necessitates a
greater dedication of staff time. Staff attend yearly anniversary memorials, both on campus during Syracuse University’s
Remembrance Week, as well as in Washington, D.C. for the December 21st ceremonies at the Arlington Memorial Cairn,
located in Arlington National Cemetery. Additional Remembrance Week activities include a Remembrance/Lockerbie
Scholars Convocation, extended open hours for the Pan Am 103 Archives, and attendance at events for the families’
group. Staff have also been asked to serve as members of the selection committee for Remembrance Scholars and
Edward Galvin, the Director and Pan Am 103 Archivist, is currently a member of the advisory board for the Victims
of Pan Am Flight 103, Inc. (VPAF) family group. While the deeply personal connections of Archives staff to the work
of upholding Syracuse University’s commitment to the victims of Pan Am Flight 103 makes it an honor to attend and
participate in such additional commitments, the requirements beyond that of standard archives duties can sometimes
be extensive.
Attending community events after hours
Building consensus and engaging in community outreach can take more time than collections that do not require
such activities.
Dedicated outreach efforts that extend far beyond research library /campus boundaries -types of outreach activities
non-traditional for archivists and curators -establishment of a “Visiting Scholar” program snapped to include artists and
other community members
Increased man hours for events increased/sustained communications demand on staff time from community
frequent reporting
Increased number of reference requests and ongoing donor communication needed as collection grows.
Increased urgency to encode finding aids, digitize materials, and assist in grant projects for these particular collections.
It has fostered communications with Conservation and Digital Research and Publishing within the Libraries and
academic departments outside the Libraries to address community generated ideas that are not only innovative but also
in keeping with the public engagement mission of the University of Iowa—recipient of the 2015 Community Education
Classification by the Carnegie Foundation.
More public relations and outreach efforts.
Since the community remains actively involved in many aspects of the collection, staff corresponds and meets with
several members of the community on a regular basis.
Staff time to cultivate relationships, service to those interested in collection, new and different visitors to library to
access collection, new demand to reading of Chinese characters/languages for creating and using finding aids, helping
community members.
There are significant outreach and programming expectations, although that diminished in recent years as the WWII
veterans passed away.
There is a need for access to important documents in a timely manner for publicity and anniversaries. The staff end up
knowing more of the history and content of records than the community as we are the memory keepers. (2 responses)
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