20 · SPEC Kit 302
Background
1. Is library staff responsible for installing, repairing, servicing, or otherwise providing support for
computers that are located in public spaces for use by library patrons? N=69
Yes, library staff has sole responsibility for public computing support 44 64%
Yes, library staff shares public computing support responsibility with non-library staff 21 30%
No, public computing support is the responsibility of our parent institution’s central
IT unit staff 4 6%
No, public computing support is contracted out 0
No, public computing support is provided by our consortium’s IT staff 0
Public Computing Staff
2. For each category of staff below, please indicate how many individuals provide public
computing support. Enter a whole number. N=64
N Min Max Mean Median Std Dev Individuals
Professional staff in library IT unit 55 1 14 3.95 3.0 2.97 217
Support staff in library IT unit 42 1 16 4.42 3.0 3.81 186
Student employees in library IT unit 39 1 14 2.82 2.0 2.22 110
Support staff in units other than IT 25 1 26 7.24 3.0 7.44 181
Librarians in units other than IT 18 1 23 6.44 3.0 7.32 116
Student employees in units other than IT 16 1 33 9.56 4.5 10.53 153
Other staff category 11 1 10 3.82 3.0 2.93 42
Total Number of Staff 64 2 82 15.70 11.5 14.75 1005
Please specify other staff category.
1 University IT is responsible for the printers networked to the public computers.
1 Intern in IT.
1 Graduate students working at the Library Information Desk. We have 8 to 12 graduate students working 1 person at
a time.
2 Campus Academic Computing also provides staff to support some public workstations not sure how many but your
question doesn’t allow that answer so we are guessing 2 FTE. The librarians and other staff numbers are approximate
FTE.
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