20 · SPEC Kit 302
Background
1. Is library staff responsible for installing, repairing, servicing, or otherwise providing support for
computers that are located in public spaces for use by library patrons? N=69
Yes, library staff has sole responsibility for public computing support 44 64%
Yes, library staff shares public computing support responsibility with non-library staff 21 30%
No, public computing support is the responsibility of our parent institution’s central
IT unit staff 4 6%
No, public computing support is contracted out 0 —
No, public computing support is provided by our consortium’s IT staff 0 —
Public Computing Staff
2. For each category of staff below, please indicate how many individuals provide public
computing support. Enter a whole number. N=64
N Min Max Mean Median Std Dev Individuals
Professional staff in library IT unit 55 1 14 3.95 3.0 2.97 217
Support staff in library IT unit 42 1 16 4.42 3.0 3.81 186
Student employees in library IT unit 39 1 14 2.82 2.0 2.22 110
Support staff in units other than IT 25 1 26 7.24 3.0 7.44 181
Librarians in units other than IT 18 1 23 6.44 3.0 7.32 116
Student employees in units other than IT 16 1 33 9.56 4.5 10.53 153
Other staff category 11 1 10 3.82 3.0 2.93 42
Total Number of Staff 64 2 82 15.70 11.5 14.75 1005
Please specify other staff category.
1 University IT is responsible for the printers networked to the public computers.
1 Intern in IT.
1 Graduate students working at the Library Information Desk. We have 8 to 12 graduate students working 1 person at
a time.
2 Campus Academic Computing also provides staff to support some public workstations not sure how many but your
question doesn’t allow that answer so we are guessing 2 FTE. The librarians and other staff numbers are approximate
FTE.
Background
1. Is library staff responsible for installing, repairing, servicing, or otherwise providing support for
computers that are located in public spaces for use by library patrons? N=69
Yes, library staff has sole responsibility for public computing support 44 64%
Yes, library staff shares public computing support responsibility with non-library staff 21 30%
No, public computing support is the responsibility of our parent institution’s central
IT unit staff 4 6%
No, public computing support is contracted out 0 —
No, public computing support is provided by our consortium’s IT staff 0 —
Public Computing Staff
2. For each category of staff below, please indicate how many individuals provide public
computing support. Enter a whole number. N=64
N Min Max Mean Median Std Dev Individuals
Professional staff in library IT unit 55 1 14 3.95 3.0 2.97 217
Support staff in library IT unit 42 1 16 4.42 3.0 3.81 186
Student employees in library IT unit 39 1 14 2.82 2.0 2.22 110
Support staff in units other than IT 25 1 26 7.24 3.0 7.44 181
Librarians in units other than IT 18 1 23 6.44 3.0 7.32 116
Student employees in units other than IT 16 1 33 9.56 4.5 10.53 153
Other staff category 11 1 10 3.82 3.0 2.93 42
Total Number of Staff 64 2 82 15.70 11.5 14.75 1005
Please specify other staff category.
1 University IT is responsible for the printers networked to the public computers.
1 Intern in IT.
1 Graduate students working at the Library Information Desk. We have 8 to 12 graduate students working 1 person at
a time.
2 Campus Academic Computing also provides staff to support some public workstations not sure how many but your
question doesn’t allow that answer so we are guessing 2 FTE. The librarians and other staff numbers are approximate
FTE.
