190 · SPEC Kit 303
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Pritchard, Sarah M. “Determining Quality in Academic Libraries.” Library Trends 44, no. 3 (Winter 1996):
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Rowley, Jennifer. “Making Sense of the Quality Maze: Perspectives for Public and Academic Libraries.”
Library Management 26, no. 8/9 (2005): 508–18.
Saunders, Laura. “Regional Accreditation Organizations’ Treatment of Information Literacy: Definitions,
Collaboration, and Assessment.” Journal of Academic Librarianship 33, no. 3 (May 2007): 317–26.
St. Clair, Gloriana. “Improving Quality: Organizational Benefits of Total Quality Management.” College &
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Shi, Xi, and Sarah Levy. “A Theory-guided Approach to Library Services Assessment.” College &Research
Libraries 66, no. 3 (May 2005): 266–77.
Stubbs, Kendon. “University Libraries: Standards and Statistics.” College &Research Libraries 42
(November 1981): 528–38.
Weiner, Sharon A. “Library Quality and Impact: Is There a Relationship Between New Measures and
Traditional Measures?” Journal of Academic Librarianship 31, no. 5 (September 2005): 432–37.
Winkworth, Ian. “Quality Issues and Performance Indicators in Academic Libraries (1).” British Library.
Research and Innovation Report 92, 1998: 1–6.
Library Assessment Web Sites
University of Alberta
http://www.library.ualberta.ca/survey_result/index.cfm#desir
Boston College Libraries
http://www.bc.edu/libraries/about/assessment/
University of California-Davis Libraries
http://www.lib.ucdavis.edu/ul/about/aur/
University of Connecticut Libraries
http://www.lib.uconn.edu/about/administration/surveys/
Cornell University Library
http://www.library.cornell.edu/iris/research/assessment/
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