18 · SPEC Kit 303
teaching and learning.”
“The library has established a set of metrics corresponding to the goals, objectives, and strategies in the
Academic Affairs Strategic Plan for Academic Excellence.”
“Usage stats for e-resources.”
Previously Used
“+/Delta exercise.”
“Review of staff organization to look at efficiencies and possible duplication of functions across departments.”
“Several years ago we did a telephone survey of student and faculty. It was conducted for us by a survey
group within the university. It was moderately useful.”
“Use of outside consultants for programmatic reviews.”
3. In what year did your library begin assessing library activities beyond the annual ARL data
gathering? What was the first assessment activity (survey, focus group, usability test, etc.)?
N=63
Year Assessment Activities Began N=61
4
9
2
11
18
16
1
0
2
4
6
8
10
12
14
16
18
20
1980 1980–84 1985–89 1990–94 1995–99 2000–04 2005
Year Range: 1911 to 2005
First Assessment Activity N=62
1980
“ARL’s Management Review and Analysis Program.”
“Periodic user surveys.”
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