SPEC
Kit 321
Services for Users with Disabilities
December 2010
Survey Results
Executive Summary.................................................................................................................. 11
Survey Questions and Responses. ...........................................................................................17
Responding Institutions.......................................................................................................... 50
Representative Documents
Service Policies/ Statements
University of Alberta
Policy for Students with Disabilities. ................................................................................54
University of Chicago
Services for Users with Disabilities. Our Commitment. ......................................................55
Kent State University
Services for Patrons with Disabilities–Main Library. Policy Statement................................ 56
University of Kentucky
Disability Services. About................................................................................................ 57
Pennsylvania State University
Disability Services. Mission Statement. ............................................................................58
University of Waterloo
About Library Services for Persons with Disabilities.......................................................... 59
University of Western Ontario
Accessibility for Persons with Disabilities: Customer Service Policy. ..................................60
University of Wisconsin–Madison
Accessibility &Usability. Policy Statement....................................................................... 62
Library Services
University of British Columbia
Access Guide for People with Disabilities. ........................................................................64
Crane Library, Access and Diversity.................................................................................. 66
Access Guide: Irving K. Barber Learning Centre. ...............................................................67
Kit 321
Services for Users with Disabilities
December 2010
Survey Results
Executive Summary.................................................................................................................. 11
Survey Questions and Responses. ...........................................................................................17
Responding Institutions.......................................................................................................... 50
Representative Documents
Service Policies/ Statements
University of Alberta
Policy for Students with Disabilities. ................................................................................54
University of Chicago
Services for Users with Disabilities. Our Commitment. ......................................................55
Kent State University
Services for Patrons with Disabilities–Main Library. Policy Statement................................ 56
University of Kentucky
Disability Services. About................................................................................................ 57
Pennsylvania State University
Disability Services. Mission Statement. ............................................................................58
University of Waterloo
About Library Services for Persons with Disabilities.......................................................... 59
University of Western Ontario
Accessibility for Persons with Disabilities: Customer Service Policy. ..................................60
University of Wisconsin–Madison
Accessibility &Usability. Policy Statement....................................................................... 62
Library Services
University of British Columbia
Access Guide for People with Disabilities. ........................................................................64
Crane Library, Access and Diversity.................................................................................. 66
Access Guide: Irving K. Barber Learning Centre. ...............................................................67
