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Morris, Dilys E., Collin B. Hobert, Lori Osmus, and Gregory Wool. “Cataloging Staff Costs Revisited.” LRTS 44 (2000):
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Nitecki, Danuta, and Toni Olshen. “Developing Service Quality Measurement Skills Through an Online Course for
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the Association of Research Libraries.” Library Trends 56, no. 4 (Spring 2008): 888–909.
Kyrillidou, Martha, and Fred Heath, eds. “Measuring Service Quality.” Library Trends 49 (Spring 2001).
Lakos, Amos. “Culture of Assessment as a Catalyst for Organizational Culture Change in Libraries.” Proceedings from the
4th Northumbria International Conference on Performance Measurement in Libraries and Information Services, edited by
Joan Stein, Martha Kyrillidou, and Denise Davis. Washington, DC: Association of Research Libraries, 2002.
Lavoie, Brian, Lynn Silipigni Connaway, and Lorcan Demsey. “Anatomy of aggregate collections: the example of
Google Print for libraries” D-Lib Magazine 11, no. 9 (September 2005): http://www.dlib.org/dlib/september05/
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Lynch, Clifford A., and Joan K. Lippincott. “Institutional Repository Deployment in the United States as of Early 2005.”
D-Lib Magazine 11, no. 9 (September 2005): http://www.dlib.org/dlib/september05/lynch/09lynch.html .
Mekkawi, Mod. “The ARL Library Index as a Decision-Making Tool.” College and Research Libraries 43 (September 1982):
396–401.
Miller, Rush, and Sherrie Schmidt. “E-Metrics: Measures for Electronic Resources.” Proceedings from the 4th Northumbria
International Conference on Performance Measurement in Libraries and Information Services, edited by Joan Stein,
Martha Kyrillidou, and Denise Davis. Washington, DC: Association of Research Libraries, 2002.
Miller, Rush, Sherrie Schmidt, and Martha Kyrillidou. “New Initiatives in Performance Measures.” Global Issues in 21st
Century Research Librarianship, edited by Sigrun Klara Hannesdottir. Helsinki: NORDINFO, 2002.
Molyneux, Robert E. The Gerould Statistics 1907/08 – 1961/62. Washington, DC: Association of Research Libraries, 1986.
_______.“Patterns, Processes of Growth, and the Projection of Library Size: A Critical Review of the Literature on
Academic Library Growth.” Library and Information Science Research 8 (January-March 1986): 5–28.
_______.“What Did Rider Do? An Inquiry into the Methodology of Fremont Rider’s The Scholar and the Future of the
Research Library.” Libraries and Culture 29 (Summer 1994): 297–325.
Molyneux, Robert E., and Robert V. Williams. “Measuring the Internet.” Annual Review of Information Science and
Technology 34 (1999–2000): 287–339.
Morris, Dilys E., Collin B. Hobert, Lori Osmus, and Gregory Wool. “Cataloging Staff Costs Revisited.” LRTS 44 (2000):
70–83.
Nitecki, Danuta, and Toni Olshen. “Developing Service Quality Measurement Skills Through an Online Course for
Librarians.” Proceedings from the 4th Northumbria International Conference on Performance Measurement in Libraries and
Information Services, edited by Joan Stein, Martha Kyrillidou, and Denise Davis. Washington, DC: Association of
Research Libraries, 2002.
