106 · Representative Documents: Outreach and Assessment Guides
UNIVERSITY OF TENNESSEE
Assessment Plan FY2013–2014
https://www.lib.utk.edu/assessment/files/AssessmentPlan2014_draft.pdf
Projects
On-­‐going and planned assessment projects for FY13-­‐14 are listed below. Other
projects/activities may be implemented as need/time allows.
LibQUAL+ Lite Survey
LibQUAL+ Lite is an internationally known survey administered by ARL that
measures service quality perception among library users. The survey was deployed
at UTK Libraries in the spring of 2013.
Multiple Workshop Library Instruction Study
Originating out of the IMLS funded Lib-­‐Value Study, this study examines the impact
of multiple library instruction workshops on an at-­‐risk student population. Data
collection began in summer 2012 and continued in summer 2013.
Instructor Focus Groups
Focus groups with adjunct instructors examining how the Libraries support their
teaching began in summer 2013.
ARL Annual Survey
Collecting and reporting data for the ARL Annual Survey requires coordinating
efforts among numerous UTK Libraries’ staff, as well as four partner libraries. The
stats reported to this survey are used in multiple ways throughout the year.
Data Inventory
An inventory of currently collected assessment related data began in summer 2013
as a first step in drafting an assessment data management plan.
Website Usability Study
A usability study of the Libraries’ newly re-­‐designed homepage will begin in fall
2013.
Disability Services Assessment
An audit of the Libraries’ disability services and accommodations will be conducted
with the guidance of the Office of Disability Services. This may include focus groups.
In-­‐Library User Survey
This survey will be conducted at Hodges and all branch libraries in spring of 2014. It
allows us to determine how to deploy resources, based on users actual use of library
facilities.
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