9 Association of Research Libraries Research Library Issues 301 2020 an articulation of libraries’ foundations being built upon whiteness.11 By studying feminist methodologies as well as social movements, the inherited knowledge of those who have historically worked toward justice as well as inclusion provide a pathway and a lens that can be applied within a library structure. Neutrality is often invoked in discussions of how to obtain information, but the specter of neutrality is rarely considered in terms of ideologies around student success in the academic library setting a good deal of literature exists to describe how to better undertake critical library instruction, how to engage in more critical reference interviews, or how to create more critical metadata, but the same attention has not fully yet been given to building a critically engaged student success program within the context of academic libraries. Without this critical lens, librarians run the risk of creating programming that is ultimately not holistic or, worse, causes more harm or violence to its communities. To move toward a community-centered approach, Moreno posits that we as librarians must shift our thinking from the one-size-fits-all approach to a more complex, multitiered method. Ultimately, Moreno is driven by inquiries of how we can form supportive community- centered spaces within institutions that were built and continue to operate in ways that minoritize individuals and to push against the structures that historically subjugate minoritized people. For Jennifer M. Jackson, the concept of a sense of belonging coupled with adopting a culturally sustaining pedagogy provides a different though complementary lens. Specifically, the concept of sense of belonging “refers to students’ perceived social support on campus, a feeling or sensation of connectedness, the experience of mattering or feeling cared about, accepted, respected, valued by, and important to the group (e.g., campus community) or others on campus (e.g., faculty, peers).”12 Jackson’s primary question, in her research and in her work on the UEP, is this: to what extent are student users feeling valued at the library? Libraries tend to use quantitative data to attribute value,
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