2 Association of Research Libraries Research Library Issues 301 — 2020 In This Issue Introduction 3 Redefining Student Success in the Academic Library: Building a Critically Engaged Undergraduate Engagement Program 6 Understanding Our Students’ Needs Our Methodology Redefining Student Success in the Neoliberal Landscape Conceptualizing Programming for the UEP On Critical Librarianship, Inclusive Practices, and DEI Initiatives In Light of COVID-19 How a Global Pandemic and Racial Unrest Are Impacting Diversity, Equity, and Inclusion Work in Research Libraries 26 Improving Diversity, Equity, and Inclusion in Libraries: Programs and Methodologies to Consider 43 Lack of Demographic Change in Spite of Efforts to Diversify Programs and Methodologies That Appear to Be Working Next Steps for ARL