13 Association of Research Libraries Research Library Issues 301 2020 error, and an exploration of various types of logic models, the logic model was revised in 2018, incorporating both an outcome approach model and a problem implementation template to create a more holistic picture of the work being undertaken. Additionally, in the revision process, we also saw the need to create multiple logic models for the program as a whole. What we have essentially developed is one overarching model with a number of sub-models that allow us to focus on particular partnerships or programs. In the revision of the logic models, we were able to go more in-depth to directly name our resources, collaborators, and assessment methods. Since its inception in spring 2019, the mission of the UIC Library UEP has been to empower undergraduate students to discover, use, and create knowledge while fostering an academic environment that reflects their experiences and identities. The UEP addresses this mission through strategic collaborations with campus partners to provide experiential and academic programmatic support that strives to meet the holistic needs of students for undergraduate success, with the additional goal of helping students to redefine their relationship with information as research patrons. With our combined methodologies, and a defined mission, we set out to strategically plan and build the program. Redefining Student Success in the Neoliberal Landscape For many people who do work that is centered around student experiences or how students interact with various services or mechanisms, measurement presents a unique challenge. This became even clearer when working through the assessment portion of developing logic models gave us insight into what our limitations would be, especially given the qualitative nature of this work, particularly in relation to the social and emotional benefits of student success work. A complicating challenge to measurement is that the benefits of student success interventions often have a long incubation period in students— that is to say, a student may participate in a particular program in their first year of their undergraduate experience, yet significant benefits
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