74 · SPEC Kit 296
Pennsylvania State University
g
Reporting
Outreach
Tours
Exhibits
Programs
Lectures
Conferences
Meetings
Literature
Slide Presentations
Instruction
Professional Ethics
List and Explanation
ALA Statement of
Professional Ethics
The Library Bill of Rights
SAA Code of Ethics
Appendix 1: Collection Types
and Locations
Collection Types
Collection Locations
Appendix 2: Reference
Resources
Binders
Finding Aids
Publications
Card Catalogs
Online Resources
Tip Sheets and
Pathfinders
Special Collections
Databases
Online Searching
Glossary
Sample Forms
Registration
Supplemental Registration
Materials on Hold
Loan Receipt
Patron Instructions for
Retrieving Scanned Files
of Photos
Public Scanner
Instructions
Circulation with Special
Permission
Preservation Department
Orders
Photographic Orders
Request for Duplication
about patrons and other items as appropriate). Always ask if the previous shift
doesn’t volunteer the information – it’s very important to know what materials a
patron may have in the reading room. If you are part of the shift leaving desk, do
not leave materials behind whether in the reading room or the reference desk.
Covering absences/no-shows
Once the schedule goes into effect there will always be changes during the week.
If a person with desk calls off sick for the day normally the schedulers find a
replacement. If a staff member makes a medical appointment or attends a lecture
during one of their shifts it can either be handled by the staff member directly or
one of the schedulers can find a replacement for them. It’s not always necessary
to “pay back” the person you asked to do your desk shift, but it certain never hurts
to ask and is always appreciated.
Opening and Closing Procedures
Reference Desk
Opening Procedures:
On call 8-9:30 shift:
1. Unlock both doors into the Steelworkers Room
2. Un-arm basement alarm and unlock downstairs door
3. Unlock both doors into the Reference area, including the latches on the side of the
doors and the double doors into the reading room – turn on all lights, including the
O’Hara Room, Reading Room, Reference area and copier room.
Reference 8-9:30 shift:
1. Sharpen and replenish pencils at all work stations
2. Check the Desk Message book for updates
3. Replenish registration forms on the reference desk counter
4. Check both computers at the reference desk, the scanner station, enhanced view
station and LIAS terminals to make sure they are on and functional
5. If necessary, straighten both rooms – put book cradles in place on each work
table, push chairs back into place, run the vacuum if a particularly messy collection
was used the previous day anything that would make the rooms tidy and user-
friendly
Closing Procedures:
3:30-5 Shift with the "KEY” symbol
1. Arm and lock the basement
2. Close and lock the Steelworkers doors
3. Turn off the O’Hara room lights (door remains unlocked)
4. Turn off the lights, close and lock the Reading Room and Reference Room
Reception Desk
Opening Procedures:
1. Turn lights on in exhibit room.
2. Turn off alarm at the entrance doorway and the doorway to the office hallway (if it
has not been done already.) *full-time staff only.
3. Open door to locker room and turn lights on.
4. Unlock the doors into the Reference Room and unset the two posts in the left-
hand door. (The Reference Desk personnel usually does this.)
5. At 8:00 a.m., unlock and open the two exhibit room doors into the Special
Collections Library.
6. Check the In/Out board. Erase any old information and make updates as
necessary for the current day.
7. Check the sign-in sheet to see if all locker keys were returned on the previous day.
NOTE: The doors to the Charles Mann Assembly Room from the exhibit room
should remain locked until the room is actually going to be used for a class or
meeting.
8. Take 1793 and 7931 off of voice mail.
a.
Pick up line 7931
b.
Dial 103, wait for the tone
.c
Pennsylvania State University
g
Reporting
Outreach
Tours
Exhibits
Programs
Lectures
Conferences
Meetings
Literature
Slide Presentations
Instruction
Professional Ethics
List and Explanation
ALA Statement of
Professional Ethics
The Library Bill of Rights
SAA Code of Ethics
Appendix 1: Collection Types
and Locations
Collection Types
Collection Locations
Appendix 2: Reference
Resources
Binders
Finding Aids
Publications
Card Catalogs
Online Resources
Tip Sheets and
Pathfinders
Special Collections
Databases
Online Searching
Glossary
Sample Forms
Registration
Supplemental Registration
Materials on Hold
Loan Receipt
Patron Instructions for
Retrieving Scanned Files
of Photos
Public Scanner
Instructions
Circulation with Special
Permission
Preservation Department
Orders
Photographic Orders
Request for Duplication
about patrons and other items as appropriate). Always ask if the previous shift
doesn’t volunteer the information – it’s very important to know what materials a
patron may have in the reading room. If you are part of the shift leaving desk, do
not leave materials behind whether in the reading room or the reference desk.
Covering absences/no-shows
Once the schedule goes into effect there will always be changes during the week.
If a person with desk calls off sick for the day normally the schedulers find a
replacement. If a staff member makes a medical appointment or attends a lecture
during one of their shifts it can either be handled by the staff member directly or
one of the schedulers can find a replacement for them. It’s not always necessary
to “pay back” the person you asked to do your desk shift, but it certain never hurts
to ask and is always appreciated.
Opening and Closing Procedures
Reference Desk
Opening Procedures:
On call 8-9:30 shift:
1. Unlock both doors into the Steelworkers Room
2. Un-arm basement alarm and unlock downstairs door
3. Unlock both doors into the Reference area, including the latches on the side of the
doors and the double doors into the reading room – turn on all lights, including the
O’Hara Room, Reading Room, Reference area and copier room.
Reference 8-9:30 shift:
1. Sharpen and replenish pencils at all work stations
2. Check the Desk Message book for updates
3. Replenish registration forms on the reference desk counter
4. Check both computers at the reference desk, the scanner station, enhanced view
station and LIAS terminals to make sure they are on and functional
5. If necessary, straighten both rooms – put book cradles in place on each work
table, push chairs back into place, run the vacuum if a particularly messy collection
was used the previous day anything that would make the rooms tidy and user-
friendly
Closing Procedures:
3:30-5 Shift with the "KEY” symbol
1. Arm and lock the basement
2. Close and lock the Steelworkers doors
3. Turn off the O’Hara room lights (door remains unlocked)
4. Turn off the lights, close and lock the Reading Room and Reference Room
Reception Desk
Opening Procedures:
1. Turn lights on in exhibit room.
2. Turn off alarm at the entrance doorway and the doorway to the office hallway (if it
has not been done already.) *full-time staff only.
3. Open door to locker room and turn lights on.
4. Unlock the doors into the Reference Room and unset the two posts in the left-
hand door. (The Reference Desk personnel usually does this.)
5. At 8:00 a.m., unlock and open the two exhibit room doors into the Special
Collections Library.
6. Check the In/Out board. Erase any old information and make updates as
necessary for the current day.
7. Check the sign-in sheet to see if all locker keys were returned on the previous day.
NOTE: The doors to the Charles Mann Assembly Room from the exhibit room
should remain locked until the room is actually going to be used for a class or
meeting.
8. Take 1793 and 7931 off of voice mail.
a.
Pick up line 7931
b.
Dial 103, wait for the tone
.c
